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Scriptnotes, Episode 641: What Characters Know, Transcript

June 14, 2024 Scriptnotes Transcript

The original post for this episode can be found [here](https://johnaugust.com/2024/what-characters-know).

**John August:** Hello and welcome. My name is John August.

**Craig Mazin:** My name is Craig Mazin.

**John:** You are listening to Episode 641 of Scriptnotes, a podcast about screenwriting and things that are interesting to screenwriters.

Today on the show, what do your characters know, and how do we know if they know it? We’ll stare in the epistemological looking glass and offer some guidance on building characters who feel appropriately informed. We’ll also look at TV ad breaks and what they’ve become in the age of streaming shows that may or may not have predetermined act breaks. We’ll also answer some listener questions, and in our Bonus Segment for Premium Members, what should you do when meeting a famous person, and what should you not do? Craig?

**Craig:** I did not get the memo that we’re being British.

**John:** We’re being very British on the podcast today for no good reason.

**Craig:** I’ll do it for the entire time. Just curious why.

**John:** Some mornings I wake up and I’m just channeling the spirit of Claire Foy. Claire Foy is still alive, and yet Claire Foy’s voice as the Queen in The Crown just seeps into my body, and I just want to channel that Claire Foy energy.

**Craig:** We’re doing Received Pronunciation. That would be very, very appropriate.

**John:** Extreme Received Pronunciation.

**Craig:** Oh, so RP. We’re so RP, darling.

**John:** So RP. It’s just fantastic. We’re not required to keep doing it, but it’s just fun sometimes to just be in that space-

**Craig:** Absolutely.

**John:** … be in that voice. I remember when I got to college, this young woman said, “What is your accent? I like it, but what is your accent?” I’d really had no idea, but later I realized it’s just closeted gay kid. That was my accent.

**Craig:** Yes, there is a gay accent.

**John:** Striving gay kid.

**Craig:** Oh my god, that’s so specific. What a specific dialect. Striving gay kid. I like that. Did we talk about that documentary about gay voice?

**John:** I think we did.

**Craig:** It is interesting. It’s a thing.

**John:** I think that documentary was Do I Sound Gay?

**Craig:** Do I Sound Gay?, yeah, I think that’s what it was. But then there’s the RP version. Do I Sound Gay? Do I?

**John:** Yeah, is it gay or British? It’s hard for people to distinguish at times.

**Craig:** There are so many reasons that our British listeners are angry at us right now. I work with a lot of British people, like British actors who are doing American accents, like Bella Ramsey. We also have British directors. We’ll do our versions. “Here’s my London. Here’s my East London. Here’s my Northern England. Here’s my this.” There are people who are amazing at accents, there are people who are decent, and then there are people who are horrible. I was talking with Mark Mylod, incredible, multi-award-winning director. He said, “I can’t do the American accent. I can’t do it at all.” I’m like, “Oh, sure you can.” Have you heard when British people do a bad American accent?

**John:** Oh, it’s so bad.

**Craig:** It sort of sounds like this. This is how they do. I was like, “Oh, do it. It’ll probably be that.” He said something like, “I’m going to… ” It was like a monster.

**John:** It’s because he’s trying to go rhotic. He’s trying to put his R’s back in, and that’s a way to do it.

**Craig:** There’s an attitude, like (monstrous noises). I was weeping laughing, because it’s incredible.

**John:** Amazing.

**Craig:** It was incredible. Loved it.

**John:** Loved it so much. I was talking to a dialect coach yesterday. He often works with actors who get the audition requests for, “Okay, you’re going in on this accent,” and they’re like, “Crap, I need to quickly get up to speed on that.” One of his frustrations, which I can totally understand, is that the breakdown will say New Jersey or Brooklyn or this thing, and that’s not actually a real thing. Basically, the New Jersey accent is an Italian American accent, so it’s not specific to New Jersey. It’s really specific to a cultural group. But they don’t want to say the cultural group, so they’ll put it on a region. People in Brooklyn don’t actually speak with that Brooklyn accent anymore.

**Craig:** Not anymore. My parents did, and my mom still does. They’re not Italian. It’s a different vibe than the Sopranos style. There’s just a different kind of thing going on there. New Jersey has about 12 accents. The weirdest one, although probably the most common one, is the Bruce Springsteen, Central/Southern Jersey. It’s sort of Philly. It’s sort of country. It’s a weird one. It’s a really weird one.

**John:** It’s a really weird one.

**Craig:** We’re going down to get a hoagie. Anyway, that’s our show.

**John:** That’s our show. It’s I think really good. As always, our show was produced by Drew Marquardt and-

**Craig:** Drew Marquardt.

**John:** Drew Marquardt and-

**Craig:** Marquardt.

**John:** … edited by Matthew Chilelli. Before we get to the wrap-up, we have some follow-up. In Episode 637, we talked about AI transcription and specifically we wondered whether our own transcriptions for our show, which we’ve done since the very beginning, were currently being done by a human or if they were just humanized versions of AI transcriptions. We have an answer. Drew, help us out.

**Drew Marquardt:** Our very own transcriptionist, Dima Cass, wrote in, says, “Hey, y’all. I’m Dima, a real human, and I’ve been happily transcribing Scriptnotes for over two years, since Episode 536. I actually just hit 100 episodes. I transcribe everything from scratch as opposed to using any AI. I have, quote unquote, ‘humanized’ AI transcripts for other jobs, but I personally find it time-consuming and tedious. I imagine there would be a lot of editing involved if Scriptnotes used AI transcription, because John speaks rather quickly-”

**John:** I do.

**Drew:** “… almost blending words together sometimes, while Craig tends to make sound effects and use different accents.”

**Craig:** Look who’s using different accents today, Dima.

**Drew:** “You also often discuss pronunciation, which is sometimes a difficult thing to capture in written words.”

**Craig:** Oh, boy.

**Drew:** Which I’ll say Dima does a great job doing. “I’ve been doing transcription for a decade now, and AI has actually taken some of my jobs over the past year. The current trend is that entities will hire transcribers for half the price and have them touch up AI transcripts. It’s similar to what’s happening with script coverage work.

“I know most people don’t enjoy transcribing, but I’m one of the strange few who does. I learn a lot and it fits my lifestyle as an introverted, neurodivergent queer person living in the Bible Belt. Thankfully there are still some fields of transcription in which humans are still preferred over AI, for instance in legal proceedings where every detail is very important.”

**John:** That’s awesome.

**Craig:** Then Dima sent a photo of themself “squinting in a huge field of tulips as further proof I am a human.” Yeah, Dima’s a human being. There’s a real Dima, unless AI… That does sound like an AI prompt, doesn’t it?

**John:** I will say, this is Dima posing in this field of perfectly lit-up flowers. It could be an AI backdrop. Tell me that doesn’t look like it could be an AI backdrop.

**Craig:** I just think, “Dall-E, create neurodivergent queer person in Bible Belt squinting, huge field of tulips.” I love the cardinal shirt. He’s got a shirt with a cardinal on it. Dima, thank you for doing this. It’s really nice to meet you. I’m very glad that you’re a human being. Look, let’s face it. Everybody knows that John makes the decisions around here, but to the extent that I get a vote, I vote that we never use AI and we always use a person to do this.

**John:** Yeah, I think it’s great. There’s subtleties that a human being is gonna understand about what’s important and what’s not important. Dima does the transcripts. Drew reads through the transcripts to make sure they fit what we want, gets them posted up there. We started doing the transcripts early on just for accessibility, because we have folks who are deaf or hard of hearing and need to be able to read it. It’s better for them. But then other people who don’t have those conditions also benefit from the transcripts. And it also means we can Google search and find if we ever talked about the thing we’re thinking about talking about, because we probably did. So transcripts are good.

**Craig:** I love the fact that we have transcripts. I myself would vastly prefer to read through a transcript than listen to a pod… Oh, god, look what I just did to Dima. “Listen to a pod,” and then I cut off the word “podcast.” I’m now thinking about Dima all the time. Also, I get to say Dima is wonderful. And now Dima gets to transcribe “Dima is wonderful.” Thank you, Dima.

**John:** Good stuff. In Episode 637 we talked about gendered words in English. We had some feedback on that.

**Drew:** Adam Pineless wrote in, “Another interesting gendered word like fiancé or divorcé is blond, because blond for men is spelled without an E.”

**John:** That one I’m kind of willing to let go a bit, because it’s only when you’re using it as a noun that you do it that way. I get why it’s confusing for people to use it in English. It’s strange for us.

**Craig:** “Blonde” to me is actually in the same category as fiancé and divorcé, and that is French words that are gendered. “Blonde” is a French word. I was actually talking about this with Melissa the other day. People have basically stopped using “fiancé” with the single E to describe a male betrothed. Everyone just uses the two E’s now.

**John:** I see the opposite more often.

**Craig:** Oh, sorry. You’re right, you’re right. It’s the other way around. It’s that there’s only one E, right?

**John:** Yeah.

**Craig:** No one uses two E’s. Sorry. That’s exactly right. No one uses the two E’s. There was an interesting case where I thought about the word “née.” N-E-E we will see as born as.

**John:** Born as.

**Craig:** Typically, it was used for a woman who had taken her husband’s last name. Melissa is Melissa Mazin née Frye, and it’s N-E-E with the accent on the first E. But you never see “ne,” N-E. But now you can, now that we have marriage between men. Mike August could be Mike August ne, N-E, and then whatever his last name was. But I have a feeling that we’re never gonna see N-E.

**John:** I also haven’t heard people pronounce that aloud. But I bet there’s a whole generation of people who have seen that word but never pronounced it, and they’re gonna say née [nee], because we don’t know what to do with that thing.

**Craig:** Now we have a new thing that we need to… Look, maybe we lost the battle of begging the question, but we will not lose the battle over ne.

**John:** Of ne.

**Craig:** Never. Nay!

**John:** Never!

**Craig:** Nay, I say.

**John:** Craig, here’s a question for you. “She had blond hair.” Spell blond.

**Craig:** In that case, I would use not an E. I would go blond without an E.

**John:** I think that’s right. I think that most style guides will say that.

**Craig:** “She is a blonde,” I would use an E.

**John:** But should you even say “she is a blonde”?

**Craig:** Why not? “She is a redhead. She is a blonde. She is a brunette.” I have no problem with that. There’s a word for this. Synecdoche, is that it, where you take a part of what someone is and use it to describe the whole?

**John:** Charlie Kaufman could tell us that.

**Craig:** Synecdoche, I’m looking it up now. “A figure of speech in which a part is made to represent the whole.” I guess, yes, a blonde. Or a metonymy.

**John:** Fun. In Episode 635, you were talking about dialog and character voice, and we have feedback on that as well.

**Drew:** Matt Yang King writes, “I loved your discussion on character voice, but I noticed you guys were missing a huge resource. One of the major websites I use when wearing my acting hat is the International Dialects of English Archive. It’s an incredible asset for anyone who wants to know the flow and cadence of various different languages and how they’re spoken in English. Also, it’s hugely helpful in building a real, grounded character. Every person who speaks into the archives speaks from a common script, so that you learn how they pronounce similar vowels and consonants, and then they give a little talk on who they are.”

**Craig:** Wow.

**John:** You’re absolutely right. This is by Paul Meier. If you’re gonna do any accent work, you’re probably gonna do any accent work, you’re probably gonna pick up his book, Accents and Dialects for Stage and Screen, which I was working through this last year when I was studying dialect and accents. Independently, I also learned how to write stuff in the IPA, which you’re gonna see in this book as well. Really, really useful.

You wouldn’t want to stop at this website. You should go beyond that and look at YouTube and other places. But it is really handy that they are all speaking through the same script. You could get a sense of, like, oh, what does this person from Glasgow, what does it sound like when they’re speaking versus this person from Northern Ireland. It really is useful on that level.

**Craig:** This site is really cool. Just looking through it, I picked Africa, and then I picked Cameroon. There are three different audio examples of people from Cameroon at different times – they even list the year – speaking English, so that you can zero in on accents that granularly, which I think is fantastic.

**John:** Let’s take a listen to the first of these examples here. This is Cameroon 1. It’s a 32-year-old man from Kumba, Cameroon.

**Man From Cameroon:** Well, here’s a story for you. Sarah Perry was a veterinary nurse who had been working daily at an old zoo in a deserted district of the territory, so she was very happy to start a new job at a superb private practice in North Square near the Duke Street Tower.

**John:** Great. They’re gonna be reading through the same script. You heard him rolling his R’s. He had a trill on his R’s, which is really interesting.

**Craig:** There is a specific thing going on there that is a little bit surprising to me. We do hear this kind of generic African English dialect, which that doesn’t sound far off from it, but there are very specific things going on. I thought it would be a little bit more French, more French-ish, because it’s Cameroon. But the point is, this is a great website. You can go and listen to all these things and avoid either just being wrong or being generic.

**John:** The other thing I would recommend people take a listen to is Accent Tag, which is a series of YouTube videos. Basically, just follow the hashtag #accenttag, and it’s people who do read through a similar script, and then they talk about their lives a little bit. They’re reading through also how they pronounce certain words, which can be really funny just to hear how vastly different it is and sometimes how unaware they are about the choices that they’re making, because people say, “I don’t trill my R’s at all,” and of course they’re trilling every one of them.

**Craig:** I’m gonna start trilling my-

**John:** Trilling.

**Craig:** Tapping the R’s.

**John:** Little tap there. Great stuff. I encourage people to take a look at that. That is dialectsarchive.com.

**Craig:** Very cool.

**John:** Our main topic here, this was prompted by a couple different things that happened this past week. Before we hopped on the Zoom for D&D this week, we were talking with Kevin, our friend who was on Jeopardy. I wanted to know specifically, when he was ringing the buzzer, did he always know the answer to the question. Craig, what do you think? Did Kevin always know the answer as he buzzed in?

**Craig:** I’m gonna say no. I’m gonna say yes and no. I’m gonna say that there was a part of his brain that knew that he knew the answer before the answer appeared, and that was the part of the brain that was buzzing in. And then there was a second for the answer to actually make its way from one section of the brain to the other. How close am I?

**John:** I think that’s pretty close. He said he mostly knew the answer. But really, I think what was so fascinating about the conversation, it really came down to what does it even mean to know a thing. Are you buzzing because you know it or because you think you will know it in time? Kevin described situations where they record Jeopardy, and six months later it shows up on TV. He’s watching the episodes that he was in. A question would come up, and he wouldn’t know the answer, but then the Kevin who was on screen got the answer right.

**Craig:** Whoa.

**John:** What does it even mean to know the answer to something? It’s very situational sometimes. You’re in the moment and you know it in the moment, but you don’t know it beyond that. I liked that as one aspect of knowing a thing.

But then also, during the D&D game, a thing happened which often happens in D&D, which is last week you encountered a new creature that none of you ever had seen before. It’s a Kruthik, and none of you had any idea what the hell this thing was. You asked, “Can I do a nature check to see if I know what this thing is?” And you rolled and you failed. You had no idea what it was. But then this past week, you encountered a troll. And you all know what a troll is, but would your characters know what a troll was? Again, we’re rolling dice to see do your characters know what this thing is and what its unique disadvantages are or abilities are.

**Craig:** One of the things that DMs deal with – you’re DM-ing now, so you have to deal with it – is metagaming. We all know lots of stuff. You play lots of campaigns. You meet things. Since we’re not in a game right now, and I know a lot about D&D, when we encounter a troll, I, Craig, know that trolls regenerate health, unless they take acid or fire damage, in which case they don’t. But it’s really important then for fair play and for fun play to deny your character that knowledge. There’s no reason for a character that doesn’t know about trolls to think, “You know what I should do? I should throw fire at it.” But if you deal with a troll and you learn that, then yeah. We have to do the same thing when we’re writing.

**John:** Yeah, that’s the point.

**Craig:** We know everything. But what do our characters know, and what should they not know, and how did they learn it? And also, what’s the knowledge gap between what the audience knows about a character and what they know about themselves?

**John:** Yeah, it’s tough, and it’s really like, what is the theory of knowledge that is informing the author, the piece, and the characters inside the piece, and the audience? There’s all these different things you’re trying to balance. You have no choice but to acknowledge the meta-game behind it all, because the audience is aware of things, because they’re aware of the genre, they have a sense of this, and they also have a theory of mind about what the characters inside this story should know or should not know.

An example will be, I’ve seen things happen in movies where I as the audience know something, and suddenly this character knows this thing, but I know that they could not know that. There was no opportunity for them to have learned this fact. We’re willing to forgive that or it seems natural if some time has progressed. But there was never that moment. They never got that call from the other character telling them that thing, so how do they know that this thing is possible? Those are things that screenwriters are always, back of your mind, thinking about, wondering about. What do the characters know about what’s going on? Do they have a sense of what genre of movie that they’re in? These are all challenges.

**Craig:** The converse is also a problem. I see this frequently, where you think, “Why are you willfully not knowing something?” It’s helpful, of course, to put obstacles in front of your characters, but if they are willfully not aware of something that they should be aware of because of what you’ve been watching, it’s incredibly frustrating. Similarly, it’s frustrating when characters withhold knowledge from each other for no reason whatsoever, other than that it will deny a scene from happening. If characters should be sharing information with each other, then they should share the information.

I have a particular sore spot with characters saying the following cliched line: “I want to show you something.” “What?” “Just trust me.” And then they show them a thing that they could’ve just described or mentioned. They could’ve said, “By the way, you need to know that the dog next door has two heads.” “What?” “Yeah. Come on, follow me.” It’s a frustrating thing. As we often say, anything that makes the audience stop and notice that they’re in a movie is harming the illusion we are intending to create.

**John:** The other vector we have to consider is, is this character specifically well informed about a subject or in general, because if so, we need to signal that pretty early on, or else it’s gonna be really frustrating when they suddenly have information, like, “How did they know this? I didn’t know that they were a doctor. I didn’t know that they were this kind of thing.” Or if they’re specifically uninformed, I think you need to clue that in to the audience quickly.

A thing that occurred to me in the office yesterday is a character who doesn’t seem to know anything about dogs at all would be surprising. You say, “How old is your dog? How old do you think he is?” “I don’t know, 30.” That’s absurd. Any reasonable person should know that dogs do not live to be 30, but that could be a really good character moment, as long as we’ve established that it’s plausible this character is that dumb.

**Craig:** If a character does say something like that, everyone should stop and say, “What?” and then grill that person on their stupidity, their weird knowledge gap. But you get one of those. You don’t get multiples, unless the point of the character is that they are absolutely idiotic.

**John:** Drew brought up in the office yesterday a good corollary example, which is, in Top Gun: Maverick, Maverick is a Navy pilot, but he doesn’t know anything about boats, and so he’s on the sailboat and has no idea how to sail at all. That’s good. That’s funny. I get that. It’s surprising, and yet it made sense for the character, and it was a good moment in the story.

**Craig:** Yeah. Navy pilots fly, and they land on boats, but they don’t sail, so that’s reasonable. That is a reasonable thing. It’s also a kind of thing that maybe some people wouldn’t necessarily be aware of, because they think of the Navy as boats, boats, boats. But yeah, I’d buy that completely.

**John:** We’re coming up with characters who are gonna be in our story. We have to be thinking, okay, what do they know, what are their subject areas, and then within the story, how much information do they have that the audience also is right there with them and knows, versus they’re ahead of the audience or the audience is a little bit ahead of them. Finding that balance is really tough.

There’s movies where characters know a lot more than the audience. Gone Girl comes to mind, where there’s a whole con being played on the audience, which is very important. But also Civil War, which I just saw this last week and really, really liked a lot, the characters in that movie know a lot more than the movie will ever tell us about what’s actually going on in the world. For me, it worked, because they’re not gonna talk about that stuff, because everybody around them knows it, so there’s no reason for them to discuss it. That was something that worked for me about that movie is they know really what happened that brought us to the Civil War, even though we as the audience never will.

**Craig:** One of the worst phrases you type in a screenplay is “as you know.”

**John:** Oh, god.

**Craig:** If you know it, why are you saying it? There is an unspoken contract that there are things that we both know. Now, how we get that to the audience can be difficult. Let’s acknowledge that for a second. The reason that “as you know” came into being is because sometimes two characters who both know a thing need to impart that to the audience somehow.

**John:** Now, Craig, I just want to point out, you just “as you know”-ed me to do that.

**Craig:** As you know.

**John:** As you know, as a screenwriter, but now we have to share it with the audience.

**Craig:** We have to share it with the podcast audience, yes, as you know. Now, as we know… I like that. That’s fun. We meta “as we know”-ed.

How do we do it? How do we get that information across? There are some good old-fashioned tips and tricks. The easiest and most obvious is bring a third party in who doesn’t know. There’s also a version where someone is saying, “Look, I went through the normal thing. Blah, blah, blah, blah, blah. It didn’t work,” so that part of the way they’re imparting that information to their friend is, “It’s obvious to both of us, but the reason I’m running it down is because the outcome isn’t what we expected.” You have to come up with ways that feel naturalistic to share that information.

**John:** Some cases, you will be able to just show it directly to the audience, just actually show the thing and cut away from the characters doing the thing and actually put that information out there so the audience directly knows the thing that the characters inside the world would know. That’s great when it works, but it may not be the right choice for your movie. Some movies cling very closely to their characters. The camera feels like it’s right over their shoulder the whole time, and it wouldn’t be appropriate to cut away to something else to give that piece of information. But other ones are jumping all over the place. If you’re doing The Big Short, you could jump all over the place, because that’s the style of the movie, and you can talk about a thing. You can talk directly to the audience about a thing if you want to, because that’s the rules you’ve established for your world.

**Craig:** Yes. And even inside The Big Short, before they would get to the fourth wall breaking, where people would explain what a derivative was, you had Steve Carell’s character sitting with somebody, and he’s saying, “Okay, explain this to me, because I’m a finance guy, but this is a very specialized thing. You’re saying that blah blah blah blah blah?” And the guy’s like, “Yeah, and in fact, we then take these things and we repackage them into derivatives of derivatives.” And he’s like, “Wait, what?” And then you cut to somebody explaining. But you do have a character that we’re invested in who is asking questions and revealing that there are gaps in his knowledge, which makes sense, given what that story was, that people were literally finding out as this was happening, that these, I think, going to call them weapons of mass financial destruction had been created.

**John:** We’re gonna go back to our probably most cliché phrase on this podcast: specificity. But I think you also look for what is the specific conversation that these characters would be having that would reveal to the audience the thing we need them to know but would actually be necessary for the conversation for them to be having to move forward to do the next thing. That’s actually moving the scene forward, but in the context of moving the scene forward, will also provide this explanation and give the audience the knowledge they need to have to go forward.

**Craig:** That’s right. We have to think about how we do this on a day-to-day basis. There are times where you might say to somebody, “I arrested this guy. I brought him in. What do you think happened next?” And then the other character says A, B, C, D, and E. And the first guy says, A, B, C, D, and then not E, weirdly, H, because he’s setting this person up to make the story interesting, and in doing so, there’s our package of information. But it’s natural. We just have to make sure we don’t do that lazy thing of people just dumping information at us. And similarly, we can’t do the lazy thing where people are missing information. We’ve talked about the cellphone problem. If they had the information, now what?

**John:** What should also be clear is that there’s times where you don’t need to see all the connections being done, because you feel like enough time has passed that it’s naturally going to happen. I think through Succession. In a given episode of Succession, sometimes they’re really tight and it’s almost real time, but sometimes we’re covering a period of a couple weeks, and then, yeah, those communications were had, but I didn’t see them. But I believe that Logan knows that this thing is happening. All those pieces were put together behind the scenes. If you trust in the storytelling enough, you’re not gonna worry about how did this person find out this thing, because they spoke it. It’s gonna get through.

**Craig:** I have a personal thing. I don’t know. It’s part of my style, maybe. I don’t know. Part of my voice. But my thing is that there are times when people need to explain things to other people, and the best way to go about it is to just do it, to embrace the active explanation. We do explain things to each other all the time, so it’s okay, as long as the characters are acknowledging that that’s what’s happening.

Part of the problem with an elegant exposition is that people try to make it elegant. But here’s the deal. It’s either don’t be elegant and just say, “I am now gonna explain something,” or be elegant and don’t enough notice that the explanation happened. But anywhere in the middle, lame. It just comes out lame.

I personally have no problem embracing explanations. If you look at Chernobyl or if you look at The Last of Us, you’ll see scenes all the time where people are just saying, “Can you explain what happened?” and someone says, “Yes, here’s my… ” Now, explaining things is its own art. You have to be interesting when you explain things. The people who are explaining things have to be good at telling a story. That’s important.

**John:** But Craig, the examples you’re making, like Chernobyl in particular, those explanations are germane, because those characters really would be explaining those things to the other people around them. They were actually necessary to do, so it doesn’t feel forced on. Where our concern is is when characters are explaining things that don’t need to be explained within context of the world, that they’re just there for the audience so that the audience can be up to speed. That’s the real challenge. That’s where you need to search for elegant ways to get that information out there.

**Craig:** You need to be elegant. You can’t always have somebody explaining something. But when you have information that is actually interesting, then just do it, just explain it.

**John:** Another thing I think is crucial about these explanation scenes, when it is a straightforward explanation, is it doesn’t mean that all conflict stops. There needs to be something else that’s happening and that’s not just we’re on all the same page together. There has to be some urgency that’s getting you through the scene. Otherwise, we’ll be informed but we’ll be bored.

**Craig:** Correct. The scene must have a beginning and an end. And the beginning is not as important as the ending. The ending of these scenes cannot simply be, “All right. Now I know.” The ending of the scene needs to be personal. It needs to have some sense of a relationship. And it needs to explain why the information we received is relevant not only from a plot point of view but from a personal point of view. It must come back to the human being. Otherwise, it just floats there as info.

**John:** Yeah. A show I liked a lot on Netflix this last year was The Diplomat. One of the things I enjoyed about it was that there were moments where you just had to explain things, but all the explanations came kind of in conflict, because there were competing ideas. You’re jostling for supremacy within them, and also a lot of interpersonal conflicts that were happening at the same time the explanations were coming out. And that made for good scene work. And it was a delight to see when that show was working so well.

**Craig:** I love it. Personally, I love when information is relayed, and I’m excited and interested. I love The Big Short. I don’t understand money. I still don’t understand money. But I loved learning. Even if I have forgotten, I don’t think I could explain it as well as I could have, say, an hour after I saw the movie the first time. But while I was watching it, I was fascinated by it.

When I watch shows of any genre where the information is revealed in fascinating ways and it seems like there’s craft and art to characters learning, explaining, and also when there’s a lovely and satisfying gap between what I know and what the character knows, whether it’s that I know more than the character knows about themselves, like, say, the movie In and Out, where we all know he’s gay from the start, but he just doesn’t get it yet, or when somebody knows way more than I do, like for instance, My Cousin Vinny. Marisa Tomei is on the stand, and she suddenly has this epiphany about the tire marks. And she’s like, “No. The defense’s argument is wrong.” Okay. She knows everything now. And Joe Pesci knows what she knows. And he’s like, “Really? Why do you think that?” And I’m like, “Okay, now they both know something.” And the gap between what they know and me not knowing is curiosity, and I’m leaning all the way forward knowing that I’m gonna be satisfied, which is wonderful.

**John:** Let’s circle back to the troll problem, where the audience is ahead of the characters, where the audience knows how trolls work and the characters inside the story don’t. There can be frustration from the audience, like, “You dummy. This is the rules. You don’t have this. You don’t understand how vampires work,” or whatever. There’s a fundamental sort of disconnect there. To me, the crucial thing here is you need to establish your characters well in the world well enough that the audience is on board with understanding what the characters could know and could not know and that they’re on board the ride and they’re willing to turn off that part of their brain that is aware of the genre and the rules around the genre.

**Craig:** It’s frustrating for us when we watch. It’s not necessary. There is a way to do it correctly. There are some television shows, I think because, specifically procedurals, they just don’t have the time sometimes. We’ve gotten more time as storytellers in television where you don’t have ad breaks. But good old-fashioned ad break television, like the kind you and I grew up with on the networks, they just didn’t have the time. They have to just dump the information out. It’s tricky. It’s also why you see procedurals that work in specified job areas are incredibly popular, because it allows them to say information that is specific, that we wouldn’t otherwise know. I don’t know necessarily why doctors are constantly explaining medicine to each other, but the fact that we don’t know any of it helps.

**John:** Yeah, it does help a lot. You just mentioned ad breaks, which segues naturally to our next topic, which is that we’ve talked on the show before about shows that were written without act breaks, like Chernobyl, but now they have ads inserted into them, and those ads were inserted kind of randomly. There’s no plan for it, because you didn’t plan for a moment where this ad would go, which was so different than how we used to do television and still do television on a broadcast model, which is that you have acts that build up to rising tension, and at this moment of great tension, fade to black, a commercial goes in, you come back out of the act break, pick things up again and move on. That was a way we wrote television for 50 years, and now we don’t tend to do that very often. We’ve talked to writers who were doing spec pilots, like, “Are you putting act breaks in? Are you not putting act breaks in?” That’s a choice you make.

This last week, I think it was Chris in our office, was talking about he was watching an old episode of The X-Files, which is a show that had act breaks in it. He was watching it on Prime. But they didn’t use the actual defined act breaks. They just inserted their ads kind of wherever, and it was really frustrating.

**Craig:** Yes. I know that some of the stuff that I do for HBO does get chopped up and ad-breaked in other countries or in other services. I try to just not think about it. Then again, as film writers, you and I have dealing with this our whole lives, because traditionally, movies would eventually sell to broadcast or cable, where they would be chopped up and ads would be shoved in.

**John:** Almost all the Bond movies I watched were on ABC, the Sunday before school started in the fall. I absolutely loved them, but they were full of random ad breaks.

**Craig:** Full of random ad breaks. Now, my One Cool Thing this week, I won’t give it away, because I don’t want to give the audience too much information, but it is a show that has been made for a premium streamer, and that streamer now has options. You can either watch ad-free or not ad-free. Even though I’m watching ad-free, there are moments where the shows just cuts to black, and then, boop, we’re into the next scene, and it’s very clear that the way they built it was like, “We are picking the ad breaks.” You won’t have to watch ads when you watch it ad-free. But you’re gonna see the moments where the ads would go. You just don’t have to sit there for 15 or 30 seconds.

**John:** But here is the question. Will those ads really go in those spots? Because that’s the issue. Are they keeping track of the metadata for where those things go? Because clearly, in X-Files, they were not. Oour own Drew Marquardt spent the afternoon yesterday looking through a bunch of shows to see which ones were actually inserting where the natural ad break would be and which ones were not looking for the act breaks at all. Drew, what did you find as you were scanning through stuff?

**Drew:** It was a very scientific process. Prime it seemed like would have an act break at 19 minutes no matter what and 32 and a half minutes no matter what. But things like FreeV, which is also an Amazon service, would put act breaks where they were supposed to go, for both shows that they didn’t produce or ones that they did, and Peacock seemed to be pretty good about it too.

**Craig:** I think that what’s going on is some sort of dictate that says ads must happen at a certain point or wherever, and we don’t care where the ads used to go. But when they are making their own shows, that dictate is certainly built in. There’s no chance that they’re making their own material with ad breaks that they’re gonna ignore. Those ad breaks are obviously designed by whatever algorithm runs the kingdom.

**John:** I hope we’ll have some listeners who write in who actually have first-hand experience with how this works on the other side and will break whatever NDAs they’re gonna be breaking. My guess is that for a show like The X-Files, produced by Fox, for Fox, I think, Amazon licenses it, they get the video file. I wonder if they are not getting special metadata about where the actual act breaks are, that they could slot those things in, and they’re just putting it wherever, or they’re getting that metadata and saying, “Screw it. We don’t care. Our own internal metrics show that it’s most effective for us to put these commercials here and here and here, regardless of what the original plan was for the show.”

**Craig:** I suspect it’s the latter. I remember my first internship in Hollywood was at Fox Network. When we would review the shows before they air, it was just clear. On the tape, every quarter inch, it would go to black, and then there was a second, and then it would come back. It’s pretty clear. I think that Amazon basically is like, “We can’t put as many ads in as network put in for whatever this medium tier is, and yes, our data says that people will deal with two ad breaks in this point and this point, and we’ll just shove them in there.”

**John:** Obviously, YouTube works that way. If you don’t pay for YouTube Premium, it’s just shoving in wherever they want to put it in. I didn’t watch Mad Men on its original run, but my recollection of people talking about it was Matthew Weiner didn’t write act breaks at all, and the commercials would just show up where they showed up.

**Craig:** It was on AMC. I didn’t watch it as it was airing either. I watched it after. So I don’t know the answer to that.

**John:** I don’t know what the right answer, the right choice is here. Clearly, we’re in this transitional, frustrating moment where you don’t know as a show creator how much you should be planning for where those act breaks are gonna be, where the ads are gonna go, or just ignore it, and the algorithm’s gonna figure it out. And even if you got an answer from your executive, is that gonna really hold true when people are watching two years from now.

**Craig:** I know that Max does have an ad-supported tier. No one has asked me. I know that much. Maybe they haven’t asked me because they know that I would be like, “Rah rah rah-”

**John:** “Rah rah rah.”

**Craig:** … and just be like, “Shove it anywhere. It doesn’t matter. You’re ruining it, so just ruin it however you want.” That is basically what I would say, so my guess is they just haven’t bothered asking.

**John:** I think maybe you could just start putting digital logos on characters’ clothes, and it’s like NASCAR.

**Craig:** I don’t know if this is real or not, but it was making the rounds on social media. It was an old broadcast of Star Wars. It was in, I think, Peru perhaps. They didn’t want to stop the show to do ads. So instead, when Obi-Wan reaches into his little footlocker to get Darth Vader’s lightsaber to give to Luke Skywalker, they just stop and cut to a cooler being opened with a bunch of beer in it, and they do a little beer ad. And then they go right back to him handing him the lightsaber, which is kind of incredible and horrible.

**John:** Apparently, it was real.

**Craig:** Oh my goodness. Really?

**John:** We’ll find a link to the story about it.

**Craig:** Incredible. It’s terrible, but also hysterical.

**John:** Yeah, it’s good stuff. Let’s try to answer some listener questions. Drew, what do you have for us?

**Drew:** Eerie Resemblance writes, “So a film recently came out featuring the same job as the industry I’m in and, arguably, what I do within that industry. The main character was also a woman in my industry, which is a big deal because we are still under-represented. Someone from the film reached out and invited some women from our field to watch a private screening about two months before the release. Turns out the main character and I share a lot of commonalities, including a very similar name, we work from the same company, and we are even from the same state. Also, I focus on the same issues as this main character was.

“I was able to give feedback to the people contracted to show us the film. They said they would pass it on. But I’ve listened to y’all’s podcast long enough to know that two months before release is zero time to change anything or really take notes. I’m wondering if filmmakers actually take any of these notes when they do stuff like this, or was this just checking the box because we are three women who are in the same industry as the main character? And secondly, as I mentioned, the main character’s coincidences with me were eerie. But I’m giving the writer of the benefit of the doubt that it was just three crazy coincidences, and I found it kind of funny.

“But my question is, do y’all think about the consequences of creating a character, especially in a story that’s highly traumatic, who’s very close to a real person? Obviously, you can’t worry about that all the time, but are there ethical considerations to think about when it comes to your research and how that character may psychologically affect that person or a small group of people that they’re based off of in real life. I’m actually really glad that I’ve been listening to this podcast before seeing this film, because I think if I hadn’t been, the movie would’ve messed with me a lot more.”

**John:** So many good questions in here and issues that are brought up. I want to start first with what was the purpose of that screening, Craig. Why do you think she and the other people who do what her job is were invited to see that early screening?

**Craig:** This feels like manipulative PR move. Eerie Resemblance, your gut is correct. If the movie is about to come out in two months, this is box checking. They’re not gonna be changing anything, unless there’s some very simple thing an ADR line would address. Otherwise, no, they’re looking basically for cover, to say, oh, we screened it for all these people, and they really enjoyed it. This feels like CYA stuff to me.

**John:** I think their logic was probably – let’s say there’s 10 people who might have an opinion about this specific thing. If the movie comes out and they react really negatively to it, we’re gonna have to deal with that. But if we can sort of preempt that by showing it to them and getting them on our side to some degree, that’s gonna help them out. And so that’s probably why they were bringing you in.

**Craig:** Yeah, I think it’s preemptive. Now, the other question is an interesting one. The fact is that, just as the birthday paradox, if you have, I think, 23 people, there’s more than a 50 percent chance that one of those people will have your exact same birthday. This is gonna happen.

Eerie, the name was sort of close to your name. They were from the same state. They work for the same company. Once you’re working for the same company, the odds are you might be from a state like the one that the company’s in. Lots of names are similar. It was probably not intentional. In fact, it’s actually quite annoying how fussy lawyers can be when they say, “Oh, this is actually too close to this person.” Screenwriters and filmmakers are smart enough to know to not just try and duplicate another human into their script. They’re aware that there’s a legal problem on the other side.

**John:** We can be more specific about that. At some point in the development process, the screenwriter’s gonna have to sign something that says, “These are not based on real people.” There’s gonna be some kind of contractor sign that’s making that clear. Or if they are, you’re gonna have to go through a lot more scrutiny on that. You’ve dealt with that in some of the stuff you worked on.

In terms of names, that becomes a thing. One of the clearance reports they’re going through is they’re gonna look for the names of the characters in your story and the people who actually do that job in the real world. And this could’ve been flagged. This could’ve been a thing that was a concern. It’s not your exact name. We know a little more of the details. And it didn’t set off their alarm bells. But there have been times where I’ve had to change characters’ names because it was too similar to an actual real person who existed in the world.

**Craig:** The thing about names is, if you name somebody Cassie, that is possibly close to Cathy, Catie, Cara, Carrie, Cass, Cat. Names don’t really mean much. If it’s not your name, it’s not your name. Even if it’s your first name and not your last name – and it wouldn’t be your first and last name – it just doesn’t really matter.

The issue is, do we think about the consequences of creating a character who’s very close to a real person? I gotta be honest with you. No, because we’re trying not. The fact is, we’re not trying to be close to a real person, or we’re saying we are doing a dramatization of a real person. If we’re dramatizing a real person, then they’re out there, and they can complain, or maybe not. Maybe we bought the life rights. Maybe we haven’t. We’ll be accountable to that.

But if we’re creating a fictional character that does a job in a certain way for a certain company, no, we’re not thinking, “Oh, what if there happens to be somebody that has a similar name that does this and works for that same company? What will the psychological impact be on that person?” No, I don’t think we do. Because what can we do, other than confining ourselves, out of hyper concern, because somebody at some point is gonna say, “Oh, that reminds me of me.” We’re writing people that are supposed to remind you of real human beings, just not specific ones.

**John:** I would say I mostly agree with you. I think there are situations where even if you’re not thinking about the specific individual, you’re thinking about the people who are in that position and how the existence of your movie or TV show might negatively impact their ability to do the work they’re doing. Let’s say your show involved some NGO workers in Malawi and South Africa and portrayed them in a very negative light. That could be true, and it could be absolutely accurate within the course of your movie, but it could also make it very difficult for the people who are really doing that work to not be kind of painted by that brush, not in a legally difficult way, but in a… I don’t know. I think there’s some moral and ethical considerations you’d have there about are you making their ability to do their humanitarian work more difficult by your portrayal.

**Craig:** If you’re portraying an organization that is clearly meant to be like another organization, and you are suggesting that that organization, even if it’s fictional in your movie, is corrupt or whatever, then yes, you can impact an organization. You have ethical obligations, I think, as a screenwriter.

One of the things that I was worried about when I did Chernobyl was not coming off as an anti-nuclear-power show. That was not the purpose. In fact, it was important for me that the main character explained very clearly the difference between all of the nuclear reactors in the West and the one that they were using in Chernobyl, which was just wildly different and didn’t have a containment building around it, etc., because the fact is I support nuclear power. I don’t think the lesson there is no nuclear power. I think nuclear power is kind of essential if we’re gonna avoid continuing climate crisis. But I’ve said so. I made that as open of an opinion as I could. I still got a whole lot of crap from paid nuclear industry lobbyists who were super cranky. I don’t care about them. That’s their job. They’re paid to be cranky. But I felt like I fulfilled my obligation as a creator to at least not be wildly misunderstood. Yes, we do have to think about that. But an individual’s name, no. Somebody somewhere is gonna say, “Oh, that reminds me of me,” and there’s nothing we can do about that.

**John:** Yeah, sounds good. Let’s try one more question.

**Drew:** John in LA writes, “About four months ago, I met a producer who has worked in development at several big companies. Last month, she sent me a young adult novel that I really responded to. We’ve emailed and called several times about adaptation ideas. At the end of our last call, I asked her if she’d hire me to adapt the novel in full. She said yes and told me to, quote, start thinking about my contract. I’m not in the WGA. She has a new production company that is not yet a Guild signatory. Her intention is to become a signatory. Is it appropriate for me to ask if she’ll do the Guild paperwork so I can get a fair deal? I feel awkward making that ask.”

**John:** You should not feel awkward.

**Craig:** No.

**John:** This producer has worked in Hollywood, has worked in this industry. Since their production company that’s not yet a signatory but is intended to become a signatory, guess what? They can become a signatory with your project. You can break that seal. Hurrah.

**Craig:** I’m a little nervous here, John in LA, who’s writing about this, because the producer says her intention is to become a signatory. That’s a little nerve-wracking. Let’s make this easy for you. You shouldn’t have to ask anything, nor should you be thinking about your contract. Not only are you not in the WGA; you’re not a lawyer. What you need is a lawyer, and the lawyer can do all of this. Here’s the thing you need to be aware of, John in LA. It’s not as simple as saying, “I’m hiring a WGA writer, and I’m hiring them under a WGA deal because I’m a signatory.”

To be a signatory to the Writers Guild, you need to prove a certain amount of financial security, such that you demonstrate that you are able to meet your obligations as a signatory, specifically paying out residuals. You can’t just say, “I’m a producer, and I’m gonna hire a WGA writer. Just give me some boilerplate WGA stuff and I’ll sign the thing and I’ll be a signatory.” It’s not that simple. It’s not that simple, because people have done that in the past and then just not paid.

**John:** Yeah, reneged on it.

**Craig:** Right, not fulfilled their obligations. You need a lawyer. The good news is she’s saying she wants to hire you. She’s saying she wants to be a signatory. The lawyer will get paid therefore. So you should find one that’s willing to paper this for you, and they can have that discussion with them. It’s as simple as that. If her intention is to become a signatory, she should begin doing so. That’s on her.

**John:** It’s not an onerous process to become a signatory. I had to do it for my movie. It’s fine.

**Craig:** Exactly. They ask you a bunch of questions. You show them some evidence. You sign a piece of paper. Voila.

**John:** Exactly, because ultimately, when it comes to residuals and paying out stuff down the road, you’re basically having to guarantee that any future contracts that the thing is sold to will take care of the residual. It’s doable, and so this person can do it. It’s fine.

**Craig:** It is fine and is doable. They just need to do it. If that’s her intention, she should convert her intention into reality, and your lawyer should be thinking about your contract, not you. You don’t do that.

**John:** It’s time for our One Cool Things. I have two One Cool Things this week. First off, it’s a Patreon but also a website called tacticalmap.com. For the DM-ing I’m doing right now for our group, we’re using Roll20, which we’ve talked about, which is basically a virtual tabletop that we’re all looking at the same thing. You need maps for that. Some really good maps I found that are inexpensive online are at tacticalmap.com. It’s a guy who just develops some really beautiful top-down maps of different scenarios. We have a cliffhanger going on right now where there’s a troll attack. There’s this great fort in the mountains. It was perfect. I got this map, threw it in there, put some trolls in there. We’ve got a party. I like tacticalmap.com. You can find these maps.

Then my other one is a game that I wish we had played with you, Craig, while you were in town, because you would absolutely love this. It’s called Letter Jam. The concept behind this is, it’s a cooperative word game where you have a bunch of players around the table. Each of them has a letter on a stand in front of them, but they can’t see their own letter. They’re trying to work together to get through all of the words that are in front of them. They could say, “I can make a four-letter word using four player letters and this wildcard.” Then you’re going around the table. It’s who can make the biggest word and what that is, but without ever revealing that word. Then you are taking those clues on your little clue sheet, trying to figure out, like, what the hell is the letter in front of me. Its really smartly done.

**Craig:** I see, I see. People are saying, “I can make this word.” You’re like, “Okay, that person said they can make this word. This person said they can make this word.” I’m learning who maybe has what letter-

**John:** Exactly.

**Craig:** … and who maybe doesn’t have what letter. That’s interesting.

**John:** That person never says what that word is, but instead, they’re putting little tokens in front of different people’s spaces to show, this is letter 1, 2, 3. You can see the other stuff. You can never see what yours is. It’s really smartly done.

**Craig:** Sort of like Cluedo but with letters. I like it. That sounds like a fun time.

**John:** Letter Jam is a Czech game, but you can find it on Amazon and other places. We’ll put a link in the show notes for that.

**Craig:** Fantastic. The Czechs make excellent games, like Codenames.

**John:** Like Codenames. The same company that makes Codenames.

**Craig:** Oh, there you go. They’re great. My One Cool Thing this week is the television show Fallout. Now you have the information. Fallout on Amazon.

**John:** On Prime.

**Craig:** On Prime. I loved it. I loved it from start to finish. It was so well done, I thought. A lot of the reviews for it would talk about The Last of Us and video game adaptations, and I wish they wouldn’t, because to me, it’s taking away, first of all, from what those folks did at Fallout, and saying, “Oh, this one’s also a video game.” It’s like, “Okay, and these two movies were both adapted from books. Let’s compare those.” There’s no point. It doesn’t matter. It’s a wildly different show, different tone.

I played Fallout 3, New Vegas, 4, and I’m just a fan, a Fallout fan. I thought that they did a terrific job of adapting that in the way it should’ve been adapted. It was just a fun watch. It was well acted. Walt Goggins is terrific in it. It might not be for everyone. It’s an overtly kind of gory, kind of like that comedy gore, which is true to the game. I thought it was great. I just loved it from start to finish. They’ve been renewed for Season 2. Not at all surprised to see that. I look forward to that, I assume, in… It’s a massive show. I know what it takes to make a show this size. I think they probably are bigger, budget-wise, I think. I hope so, based on what I saw. It was like, oh my god, this is insane.

**John:** But I saw they got their California tax incentive for Season 2, so they’ll be here, so that’ll be great.

**Craig:** Maybe I’ll come visit the set if they invite me. I’m a fan. I really enjoyed the show a lot.

**John:** That’s great to hear. It feels like the kind of show that my husband will not want to watch, so I think while he’s gone this weekend, I will burn through it myself.

**Craig:** Now, I will say-

**John:** You still would want to-

**Craig:** You know what I’m gonna say.

**John:** Yeah, you want it to be a weekly show.

**Craig:** Not only do I want it to be a weekly show. This, of all shows-

**John:** Of all shows should’ve been.

**Craig:** … should’ve been a weekly show. Hey, Jeff Bezos, I know you listen to our show. He does not. That’s just stupid. I don’t know how else to put it. I wish there were a different way.

**John:** He doesn’t even run Amazon Prime Video, but still, yeah.

**Craig:** I don’t know who does. The most polite way I can say it is, it’s just fully stupid, because that show-

**John:** The footprint is smaller than it should be.

**Craig:** It’s so much smaller than it should be, and that show is such a “oh my god, I can’t wait to see what happens next” show, which is why you should make them wait. Make them wait a week. Then with, I think it’s eight episodes, you’d have a cultural conversation over two months.

I’ll just keep pointing over to Shogun, which has one more episode to go. Tuesday, when this episode airs, that night will be the finale, the finale, the finale of Shogun. People have been talking about it for months, because it goes one a week via Hulu.

There’s no reason for Fallout to be all at once. It just felt wasteful, like, I’m gonna cook you a week’s worth of food, and then you just throw it after, because you consumed it all too much. I don’t understand why you wouldn’t want to maximize the discussion around something as good as Fallout that is so watchable and addictible – addictive.

**John:** Addictive.

**Craig:** Addictive. I said “addictible.” That’s not a word.

**John:** Addictible, yeah. It could be.

**Craig:** It shouldn’t be.

**John:** The kids will make it a word.

**Craig:** Damn kids.

**John:** Damn kids. That’s our show for this week. Scriptnotes is produced by Drew Marquardt.

**Craig:** Is it?

**John:** It’s edited by Matthew Chilelli.

**Craig:** Oh, dear.

**John:** Our outro this week is by Nica Brooke. If you have an outro, you can send us a link to ask@johnaugust.com. That’s also the place where you can send questions. You’ll find the show notes for this episode and all episodes at johnaugust.com. That’s also where you’ll find transcripts and sign up for our weekly newsletter called Inneresting, which has lots of links to things about writing. We have T-shirts and hoodies. They’re fantastic. You’ll find them at Cotton Bureau. You can sign up to become a Premium Member at scriptnotes.net, where you get all the back-episodes and Bonus Segments, like the one we’re about to record on what you should do when you meet a famous person.

**Craig:** Oh, I thought you were gonna say what you should do when you get lots of emails from English people complaining.

**John:** You can send those emails to ask@johnaugust.com.

**Craig:** Ask.

**John:** Great.

**Craig:** Ask@johnaugust.com.

**John:** Ask@johnaugust.com. Thank you, Craig.

**Craig:** Thank you.

**John:** Thank you, Drew.

**Drew:** Thanks, guys.

[Bonus Segment]

**John:** Craig, let’s talk through what a person should do when they meet a famous person. And by what you should do meeting a famous person, I don’t mean you or me, who actually have different contexts, but you’re an ordinary person. You meet a famous person. Let’s talk through the different contexts in which this might happen. First off, you were called into a meeting with a famous person, a famous actor, a famous director, producer, who cares. How do you acknowledge or not acknowledge the fame differential between you and that famous person?

**Craig:** In the context of a professional meeting, you want to acknowledge it as little as possible, because you don’t want to seem like you don’t belong in the room. The tried and true method is to simply say, “I’m such a fan. It’s so lovely to meet you.” I do that with actors that I cast in the show that are famous and have done lots of things. It’s 99 percent of the time exactly true. And beyond that, you don’t want to go too much further, because at that point, you’re putting yourself in fan box as opposed to collaborator box.

**John:** 100 percent. I had a meeting with Henry Cavill. He’s so charming and just so incredibly handsome, but if I were to acknowledge too much, like, oh, this famous person is two feet away from me, that’s not gonna be useful for the meeting. That’s just noise and buzz and it’s not on topic. Address it just the way Craig said. “Such a fan. It’s really good to meet you. I really liked this thing.” You can talk about other stuff. But don’t talk about, like, “What’s it like being famous?”

**Craig:** They don’t necessarily want to listen to that. Hopefully, if it’s a professional context, they’re also familiar with you and some of the things you’ve done. There may be a polite exchange of, “I really love this. I really like this.” The other thing that you don’t want to do in a professional context is try.

This is pretty common. For any human being, when you meet somebody famous, there’s gonna be a natural instinct to try. You’re gonna want to impress them. You’re gonna want to make them laugh. You’re gonna want to make them like you. You’re gonna want them to be your friend, because they’re famous and they have this distortion field around them that’s so fascinating. Don’t do that, because what will end up happening is either faceplanting or just inauthenticity. It’s a bit sweaty. The hardest advice and the most common advice is to just be yourself. Unfortunately, in this situation, you must just be yourself.

**John:** I would say don’t try to match their energy, their accent, because again, they have a gravitational pull sometimes, and it can be really natural to do that. No, you’re there to be yourself and to do your thing. Don’t try to get there.

I had an actor camp coming in. I was gonna come in to do a rewrite on a project, and he was just bouncing off the walls. I didn’t react to how hyper he was. I was just back to focus on, like, “This is what I want to do. This is how we can do this. I hear why that’s important to you, and here’s a way we can achieve that.” You can validate all you want, but don’t try to match them at their energy, because that’s not your job.

**Craig:** It’s not. Also, don’t give away your authority. You’re in the room for a reason. You know something. You do a job they don’t do. You have value. Don’t give it away. You don’t have to be a pompous jerk about it. You don’t have to be arrogant. But it’s all right for you to have opinions. It’s all right for you to say, “Yes. However, one of the things I’ve learned is blah.” You are allowed to be valuable. You’re not there simply to go, “Oh my god, that’s so great. Oh my god, you’re so awesome. Oh my god, everything you say is right.” It’s not. It’s not. They’re just people. They’re just people, especially in that context. You must people-ify these individuals that prior to that meeting were godlike to you because they were on screen.

**John:** Back in the time when you and me both used to do more emergency work or coming in to help out on troubled things, I really felt like a lot of times the reason I got hired is I could survive in those rooms, that I could actually do my job in the presence of just a lot of chaotic energy and big egos and things. I could navigate my way through that. You get better at that by just meeting more famous, powerful people and not being swept away by them.

**Craig:** Correct. There’s another skill involved in those situations where you need to make your way through a meeting with that person, giving them some kind of comfort, and then separately talking with the adults and saying, “Okay. Now, what do we need, and how much of that do you want?” Navigating that is a very difficult thing to do. But it is important, because ultimately, a lot of these famous people need to be happy. If it’s fixit stuff, it’s fair to say no one’s happy. Everyone is feeling wanting. How do you satisfy everybody somehow?

Look, you can piss off the head of a studio. They can stop talking to you for three weeks. But if you piss off – I don’t know, I’m just gonna pick somebody. You’ve come in to fix a Thor movie and you’ve pissed off Chris Hemsworth, you’re fired, because he’s the one who’s showing up on screen. You can’t lose that piece. That’s the additional political power that these folks have just by dint of the job they do.

**John:** Let’s talk a different context. It’s not a meeting, but you just saw their show, you saw their movie, or you’re backstage at their theater performance. How do you interact with that person in those moments?

**Craig:** Keep it short. Keep it simple. And keep your expectations to zero. Your expectations should simply be shake their hand, tell them how great they did, say one quick thing. If you want a photo, they’re so used to that. And always ask, “Is it okay if I take a picture with you?” They’ll be happy to take a picture with you, because most of the time, backstage is when that’s supposed to happen. That’s sort of the deal. And also, it means this interaction is about to end.

You and I have had these. We’re not famous-famous, but people know us from the things we do and from this podcast. When there is, either it’s at a live show or let’s say you’re just at a restaurant and somebody notices you and they are a big fan of you, when they say, “Can I get a photo?” in my mind I’m like, A, yes, and B, we have concluded this interaction and I can go back to whatever I’m doing. That’s a good thing. If you go too long, I don’t know, more than 15, 20 seconds, it becomes an imposition.

**John:** I would differentiate the backstage of the show versus out at a restaurant. If you can find a moment in a public space where you feel like you can grab the person without breaking their world, that’s great, but I’d say don’t – I don’t know, I don’t want to blanket recommendation to never come up to the table, but kind of never come up to the table.

**Craig:** I wouldn’t say come up to the table. If they’re having dinner, leave them be. But when they’re leaving-

**John:** Waiting for the valet, waiting for [crosstalk 01:05:57].

**Craig:** … waiting for the valet, those are perfectly fine moments, because the other thing is, if you just imagine yourself in their shoes, if you’re in the middle of dinner, you’re in the middle. That means somebody comes up, talks to you, goes back and sits down, and now they’re over there, and now you’re aware that they’re there. Other people might take this as an opportunity for them to come up. Leave famous people alone when they’re clearly in the middle of conversations, dinner, etc., working. But when it is a little breather moment, like leaving, then sure. Just always be polite if you can.

**John:** This last week after seeing Civil War, I was walking back to the car, and a listener of the podcast stopped me to say, “Oh hey, I really liked the show.” That was great. It was lovely. It was a brief conversation. Completely 100 percent appropriate.

**Craig:** Oh, of course. Look, there are actors who are infamous for being super grouchy about this. I don’t begrudge them their grouchiness. It’s just like, hey, did no one tell you that being famous would mean you’d be famous? Most famous people I know are perfectly fine and gracious with those interactions. There are ways that they mitigate some of these things.

Every now and then, I’ll go catch a Dodger game with Jason Bateman. When it’s time to leave the game, nobody walks faster and with more purpose than Jason Bateman leaving Dodger Stadium. It’s because there are sometimes upwards of 50,000 people there. At least, I don’t know, 30 percent of them are like, “That’s Jason Bateman.” If you’re walking real fast, people will go like, “Oh, Jason.” He’s like, “Hey,” and then he keeps walking, and so there’s no chance to get stopped and mobbed. That’s reasonable. But if somebody were to walk over to him when he’s sitting there and say, “Hey, my son’s a big fan. Would you sign this?” yeah, of course.

**John:** Dodgers Stadium, the equivalent for us is Austin during the film festival, where I do need to walk pretty quickly and with laser-focused eyes, because otherwise I just won’t ever make it to my destination.

**Craig:** There was one year, I think it was the last time I was in Austin, I got off the plane. I landed in Austin, got off the plane, emerged from the jetway into the airport, and within three seconds, I heard someone say my name to another person. I was like, “Ah, shit.” The thing is, listen, of course, it’s a nice thing when people know you and like you. But if you feel like, uh-oh, it’s gonna be a lot of this, it does become a little bit like… I’m not built for it necessarily. I’m always nice. I’m never a jerk, ever, ever, ever. But if somebody could say, “Hey, here’s a potion you could drink when you’re at the Austin Film Festival and you’ll be invisible for the next three hours,” oh my god, I would pay a lot.

**John:** Love it.

**Craig:** I’d pay money.

**John:** Another context, a social event. Actually, there’s two different levels of this. There’s a social event which is the bigger social event, where there’s a lot of people mingling around, it’s a cocktail-y party kind of thing, or an after-screening kind of thing, where there’s a famous person there and you’re kind of introduced. Do you acknowledge how famous the other person is? A lot of it, you can do the – it’s like a meeting thing, where it’s just like, “I love doing this thing.” But other times, it can be weird. You’re folded into a conversation with somebody who’s much more famous. Do I acknowledge, like, “Oh my god, you’re Amy Poehler.”

**Craig:** This is an example of a moment like that that I had. Normally, when I walk away from moments like that, I think to myself, I screwed it up. In this one, I thought, “Nailed it,” because it was so honest. I was at the Golden Globes. It was before the show started. I was talking to Kevin Huvane, one of the guys that runs CAA, and we were by the bathrooms. And he said, “Oh, I’m waiting here for Meryl Streep.” I was like, “Oh my god.” He’s like, “You want to meet her?” I’m like, “Meryl Streep? I would love to meet her.” She came out. He’s like, “Oh, Meryl, this is Craig Mazin.” I shook her hand. This is what I did. I went, “You know.” And she said, “I know.” I was like, okay, well, there you go, because she’s heard it a billion times. I didn’t want to say it all to her, but also, I wanted her to know, like, “I love you and I love everything you’re in and you’re amazing. You’re the greatest actor of your generation. Here’s the whole thing.” I think I could boil it down to just, you are aware of what’s happening in my brain. She was so nice and gracious about it.

**John:** That’s great.

**Craig:** It was the perfect length. It was a good old-fashioned 15-second chitchat, and that was the end of that.

**John:** What’s great about that example is Kevin Huvane could be the hinge that introduced the two of you, and that makes things much more natural. If she was 10 feet away, would you have gone up to say anything?

**Craig:** Oh my gosh. Now I’ll tell you when I blew it. This is so long ago. This was like 1992. I was with a friend. Is Johnny Rockets still there on La Cienega?

**John:** No, it’s not, alas.

**Craig:** It was an old burger joint across from the Beverly Center. We were there. It was, I don’t know, 8:00 p.m. or something sort of late. My friend – and we were sitting outside – he goes, “Look who’s over there. It’s Seinfeld.” It was Jerry Seinfeld. He was talking to someone else. They were having dinner. I was like, “Oh my god, oh my god, Jerry Seinfeld.” When we were done, we’re walking by, and I was like, “I’m not gonna do it. I’m not gonna say anything.” I had already passed him by two steps when I just was like, “No, I must.” I turned around and then went back towards him. I’m sure he thought, like, “Oh shit, I’m getting assassinated.” I was just like, “Oh, hi. Just a big fan.” He was like, “Oh, great.” Then I walked away. My friend was like, “That was the craziest thing I’ve ever seen. He must’ve shit his pants, because you looked like you were coming back to throw a punch at him.” But I was so nervous and awkward about it.

That said, sometimes – and you’ve probably felt this, John, maybe at Austin, where people come up to you and you can see how nervous they are to talk to you. It’s adorable, actually. It’s kind of sweet.

**John:** You immediately do the thing to put them at ease and make you feel okay about the whole thing.

**Craig:** Exactly. Everybody has these moments with famous people where they just fall apart, forget themselves, regress to childhood, feel like an idiot. That’s also fine and normal. If you can see that they’re like eh, just thank them for meeting them and leave. Don’t push it. I’m sorry, Jerry Seinfeld. I’ve never met him since. I’ve never met him. We’ve talked to Julia Louis-Dreyfus on our show, and I know Jason Alexander. These are lovely people. I’m at a different time in my life. I’m very comfortable around these people. But I still feel like if I were to meet Jerry Seinfeld today, I would have to say, “I need to take you back to 1992 and apologize.”

**John:** Example just from this last week. We were at the WGA Awards. Craig, congratulations on your WGA Award-

**Craig:** Oh, thank you.

**John:** … for Best New Series, which is terrific. At the after-party thing, Quinta Brunson was like three feet away from me, talking with other people. And I was talking with other people. But I didn’t know whether to say hi to Quinta, because she came on the podcast, but it was just a one-time thing. I don’t know that she really remembers who I am out of this context. Of course, there’s a disparity, because she’s just much more famous. I know her because she’s a very successful creator and star of a thing. I did not end up saying hi, and I had an opportunity, because a friend of mine was talking with her, and I could’ve worked my way back in, but you don’t always have to take advantage of those opportunities.

**Craig:** No.

**John:** Nothing good would’ve happened.

**Craig:** If you have nothing to say… I had met Quinta before, through Natasha Lyonne. Then we had her on the show. Now we sort of know each other. Melissa and I were both just wiped out, so we just went home. But if I had gone to that party and I had seen Quinta there, my guess is I probably would’ve just waved and then just kept going, because I don’t have anything specifically to say other than, “Hey, we know each other.”

**John:** Exactly.

**Craig:** Yes, and?

**John:** Yeah. There’s that. Craig, as a famous person I get to do a podcast with every week, always a pleasure.

**Craig:** Famous, quote unquote.

**John:** Quote unquote, famous.

**Craig:** Thanks, John.

**John:** Thanks. Bye.

Links:

* [Do I Sound Gay? Documentary](https://www.doisoundgay.com/)
* [International Dialects of English Archive](https://www.dialectsarchive.com/)
* [Accent Tag on YouTube](https://www.youtube.com/results?search_query=accent+tag)
* [Chilean beer ads in Star Wars](https://www.youtube.com/watch?v=jSgMWAi9YPA)
* [Letter Jam](https://czechgames.com/for-press/lj.html)
* [TacticalMap](https://tactical-map.com/)
* [Fallout](https://www.amazon.com/gp/video/detail/B0CN4HV16N/ref=atv_dp_share_cu_r) on Prime Video
* [Get a Scriptnotes T-shirt!](https://cottonbureau.com/people/scriptnotes-podcast)
* [Check out the Inneresting Newsletter](https://inneresting.substack.com/)
* [Gift a Scriptnotes Subscription](https://scriptnotes.supportingcast.fm/gifts) or [treat yourself to a premium subscription!](https://scriptnotes.supportingcast.fm/)
* Craig Mazin on [Threads](https://www.threads.net/@clmazin) and [Instagram](https://www.instagram.com/clmazin/)
* John August on [Threads](https://www.threads.net/@johnaugust), [Instagram](https://www.instagram.com/johnaugust/?hl=en) and [Twitter](https://twitter.com/johnaugust)
* [John on Mastodon](https://mastodon.art/@johnaugust)
* [Outro](http://johnaugust.com/2013/scriptnotes-the-outros) by Nica Brooke ([send us yours!](http://johnaugust.com/2014/outros-needed))
* Scriptnotes is produced by Drew Marquardt and edited by [Matthew Chilelli](https://twitter.com/machelli).

Email us at ask@johnaugust.com

You can download the episode [here](http://traffic.libsyn.com/scriptnotes/641standard.mp3).

What Characters Know

Episode - 641

Go to Archive

April 30, 2024 Scriptnotes

John and Craig investigate what characters know and how we know they know what they know. It’s something that can be as confusing as that last sentence was, but they offer clear guidance on building informed characters, audience expectations, and how to get everybody on the same page.

We also look at how ad breaks in streaming are interrupting established act breaks. But first we follow up on AI transcription and character voice, and answer listener questions on authentic depictions and how to ask for a WGA contract.

In our bonus segment for premium members, how should you act when you meet a famous person? John and Craig have big (but well-concealed) feelings.

Links:

* [Do I Sound Gay? Documentary](https://www.doisoundgay.com/)
* [International Dialects of English Archive](https://www.dialectsarchive.com/)
* [Accent Tag on YouTube](https://www.youtube.com/results?search_query=accent+tag)
* [Chilean beer ads in Star Wars](https://www.youtube.com/watch?v=jSgMWAi9YPA)
* [Letter Jam](https://czechgames.com/for-press/lj.html)
* [TacticalMap](https://tactical-map.com/)
* [Fallout](https://www.amazon.com/gp/video/detail/B0CN4HV16N/ref=atv_dp_share_cu_r) on Prime Video
* [Get a Scriptnotes T-shirt!](https://cottonbureau.com/people/scriptnotes-podcast)
* [Check out the Inneresting Newsletter](https://inneresting.substack.com/)
* [Gift a Scriptnotes Subscription](https://scriptnotes.supportingcast.fm/gifts) or [treat yourself to a premium subscription!](https://scriptnotes.supportingcast.fm/)
* Craig Mazin on [Threads](https://www.threads.net/@clmazin) and [Instagram](https://www.instagram.com/clmazin/)
* John August on [Threads](https://www.threads.net/@johnaugust), [Instagram](https://www.instagram.com/johnaugust/?hl=en) and [Twitter](https://twitter.com/johnaugust)
* [John on Mastodon](https://mastodon.art/@johnaugust)
* [Outro](http://johnaugust.com/2013/scriptnotes-the-outros) by Nica Brooke ([send us yours!](http://johnaugust.com/2014/outros-needed))
* Scriptnotes is produced by Drew Marquardt and edited by [Matthew Chilelli](https://twitter.com/machelli).

Email us at ask@johnaugust.com

You can download the episode [here](http://traffic.libsyn.com/scriptnotes/641standard.mp3).

**UPDATE 6-14-24:** The transcript for this episode can be found [here](https://johnaugust.com/2024/scriptnotes-episode-641-what-characters-know-transcript).

Scriptnotes, Episode 624: Creating Empathy for Your Characters, Transcript

January 30, 2024 Scriptnotes Transcript

The original post for this episode can be found [here](https://johnaugust.com/2024/creating-empathy-for-your-characters).

**John August:** Hello and welcome. My name is John August, and this is Episode 624 of Scriptnotes, a podcast about screenwriting and things that are interesting to screenwriters. Craig and I were both traveling through the holidays, so we asked producer Drew Marquardt to dig through the archives and compile a character compendium. So Drew, what have you got for us?

**Drew Marquardt:** We’ve got three character-related segments that all kind of do with getting into a character’s head space and bring the audience along with them, and really focusing on scene work.

**John:** That’s great. This is probably top of mind for you, because I know you were just working on this characters chapter or chapters for the book.

**Drew:** Yeah, exactly. These are ones that just sort of popped out to me. We talk a lot about character on the level of the entire movie or the entire show, but it was really fun to dig into the specifics in the scene.

**John:** That sounds great. What’s the first segment we’ll hear?

**Drew:** First is a segment on point of view, from Episode 358. That’s, again, point of view for the whole story and also for the scenes and how to play with point of view and use it to your advantage.

**John:** That’s always a good lesson. What’s after that?

**Drew:** Next is the character’s inner emotional states from Episode 472. That’s finding the emotional truths in a scene and thinking about using verbs versus adjectives in terms of what a character’s doing.

**John:** That’s great.

**Drew:** The way watching someone cry doesn’t make you cry necessarily, but watching someone try not to cry and try and do something else can bring out a lot of emotion.

**John:** That sounds good. I remember that discussion of verbs versus adjectives is so useful in talking with actors, but it’s a good way to think about the characters on the page as well.

**Drew:** It’s a very actorly segment, but it all has to do with writing.

**John:** That sounds great. I see the third segment here is all the way back to Episode 151, so quite far into the vaults.

**Drew:** It’s one we don’t do a lot, because Craig’s audio in it is a little bit wonky, if I’m honest. But it sounds like he’s on the phone. It comes through really well, and everything he’s saying is gold, so I had to include him.

**John:** That’s great. It’s on secrets and lies, so why it’s important for your characters to be liars. Your point on audio is well taken. We’ve always prided ourselves on audio on this podcast, but I feel like over the last two or three years, people’s expectations of audio on podcasts has dropped in a weird way.

**Drew:** Interesting. Have you heard it in other places?

**John:** I have. Things that used to be good double-ender conversations where they would send an audio engineer to have a microphone there at the place, now they’re just doing it on Zoom. Even on The Daily, I hear some audio there that I can’t believe they’re getting away with. So I won’t feel so bad about Craig’s audio on this one.

**Drew:** Yeah, exactly.

**John:** Our character theme continues with our bonus segment for premium members. Is that right?

**Drew:** Yeah, we’ll do a segment on single-use characters from Episode 467, including the greatest single-use character of all time, which is, of course, Edie McClurg in Planes, Trains and Automobiles.

**John:** Fantastic. Let’s get into it. I will be back here at the end for the credits. Everyone else, enjoy.

[Episode 358 Clip]

**John:** Let’s jump ahead. Let’s go to our big topic of point of view. So this is a craft topic that I said we would talk about in some future episode. This is the episode we’re going to talk about it. So point of view I’m going to define as which characters in a story, movie story, a book, have the ability to drive scenes. Basically, that they can be in a scene by themselves and you will follow them. They can be a scene with strangers and you’ll still follow them. And in some stories it has a single POV, so only the hero can drive a scene.

Harry Potter is a classic example of, both in the books and in the movies, essentially, every scene has Harry Potter in the scene. And so you don’t get any information that Harry Potter doesn’t know. Other stories, you could follow anybody in them. So classically, an Altman film. Anybody who wanders through the frame, the camera could follow them and they could be in their own story.

Most films are going to have a mix of point of view. You’re going to have obviously scenes driven by your hero, but perhaps you’re able to cut off to the villain and see the villain do stuff and see scenes that are just driven by the villain, or a supporting character, a love interest. So there are different choices. But the choices we make have to be deliberate. And they really help tell the audience how to watch your movie.

**Craig Mazin:** Yeah. I always think about point of view as an answer to a question. With whom am I supposed to identify with in this scene? And by identify with, I don’t necessarily mean I want to be like them, or they are like me, but rather I’m with them. Even if it’s a villain, sometimes I’m with the villain because the villain is considering the glorious possibility of so on and so forth, and I am with them and their ambition or their desire.

The big thing that I think a lot of early writers and, frankly, a lot of not early writers, a lot of practiced writers, make the mistake of doing is not choosing a point of view in their scene. To me, there is no possible way to create a successful scene if you do not know whose point of view you’re asking the audience to follow.

We are, I think, only capable of having one point of view in a scene. One. That means everything that transpires ultimately is about one person’s eyeballs, essentially. It doesn’t mean that we can’t have other people feeling things and wanting things and doing things, but it’s from one person’s perspective.

**John:** Yeah. So I think you make a distinction here which I think was important to call out is that we can talk about point of view for an entire work, so the course of an entire movie, the course of an entire book, so this book has a certain character’s point of view. It’s told from a certain character’s point of view. But every scene is like a little movie, and every scene is going to have a point of view as well.

And so you may have scenes in which two different characters, we’ve followed them separately, and we’ve seen them have separate scenes, they can do stuff, but once we’re in a scene with them together, you’re going to have to tell us which character’s point of view this scene is from. And sometimes you see writers not making that choice, or the writer may have made that choice, but as it was directed, as it was staged in front of you, it wasn’t actually done from that character’s point of view. And that is a real challenge.

And so that’s a thing, even at this last Sundance Labs I saw. I’ll describe this project in broad terms, because it’s not a movie that’s out there for people to see yet. It was a story that follows two young boys who have an encounter when they’re kids. Then it jumps forward 30 years. You see these two people as adults. We follow one’s person story. And then we cut to the other person’s story. And we know, because we’ve seen movies before, that eventually they’re going to meet. And in fact, they do meet. But the question is, when they meet, who is driving that scene. And interestingly, as the story was structured, as I was reading it, it had gone back to the first character before the two characters met. And so I was saying that I think it’s from this character’s point of view, because he controlled the last scene. The last person we saw driving a scene is the person we’re going to assume is driving the next scene.

And so we talked about like, well, if we took out that scene it would shift, and we would still be in the point of view of the second character. And that’s a crucial distinction. We know they’re going to meet, but literally, who are we going to meet first? Who is driving the scene?

**Craig:** Yep. Absolutely. And it is an important distinction to understand that there is the macro and the micro. And honestly, I find point of view to be the most useful thing to discuss when you are in the micro. Generally speaking the large questions are answered. Who is the star of the movie? Who is the protagonist? Who is the hero? And so on and so forth.

But then you have these little moments inside of movies where you have a real choice to make. Harry Potter is certainly, you’re right, it’s from the perspective and the point of view of Harry Potter. But then here and there you have these moments, things like a scene where Ron Weasley is watching Harry and Hermione together, and he gets jealous. That’s from Ron’s point of view.

A lot of times, the audience will make certain assumptions based on the way the scene unfolds. And one of the simplest assumptions they make is “The first character I see is going to be the person through whose point of view I will be experiencing this scene.”

**John:** Absolutely. So in the case of Harry Potter, in most scenes we’re going to probably see Harry first and then we’re going to see the supporting characters. Granted, over the course of eight movies we’re going to be used to sort of seeing a different one of those characters first. But you’re not going to have any scenes that are just one character or the other character. There may be shots or little action sequences where we’re only following one, but in terms of bigger sequences, Harry is going to be around for all of those things.

If you are figuring out how to tell one story point from the book, you have to figure a way to visualize this information and keep Harry still centerpiece to all this stuff. There’s a great example in Goblet of Fire where quite late in the story, Harry is captured by Voldemort. And there’s sort of an information dump that Voldemort needs to do.

**Craig:** Right.

**John:** That’s an information dump that Voldemort doesn’t necessarily need to do for Harry Potter, but it’s very important for us as the audience to understand. And it’s important that Harry be part of that information dump, because he is our way into this world.

**Craig:** Correct. And in the writing of that section in the book, and then by extension, in the writing of the screenplay and the film that we saw, there is not just a metaphoric point of view but an actual point of view. An actual perspective. And this is a very useful thing to think about as well. When you’re writing these scenes, if you decide that this… I always start by like, “Okay, emotionally, whose point of view should we be honoring here?” And then once I have that understanding, then I start thinking about physical points of view, not just through eyesight but also through sound.

So, for instance, a slight variation on the first character you see. You may see a character first, and then we pull back to reveal that someone is watching them. Clearly, there the point of view is with the watcher. You may be on a person’s face, and you hear sounds, and you know that they’re listening. But the actual physical point of view, point of sound is really important in scenes. It’s important because ultimately that is a huge part of how the director directs.

There’s no other way to make those scenes work unless you understand point of view, because a lot of directing, just at least from the physical position, is angles. The question is what are the angles? Where are we looking? Where does the camera go? Who is it looking at? And why?

**John:** Last week we talked about the scene from Aliens. And if people watched the scene, you’ll see that even though Burke is doing most of the talking, the scene is very clearly from Ripley’s point of view. She is the one watching and trying to process what he’s saying. And the camera work shows that. It’s really favoring her, and it’s favoring her reactions to his lines rather than him talking. So it’s still her scene even though he’s the one providing the information and bringing what is new to the scene.

**Craig:** Yeah. And you can play games with point of view. You can make it seem like the point of view is one person’s and then it’s another. The great example of that is in the brilliant third act switcheroo in Silence of the Lambs where you think Starling’s point of view is one thing and it turns out it’s another and vice versa. There are scenes where two people have a long discussion, and you’re not quite sure whose point of view it is. And then they get up and they leave and then we reveal that a person has been listening, and they weren’t even in the scene, but it was their point of view retrospectively.

Also, point of view gives you an opportunity as a writer to shake things up. If you have a scene that maybe feels a little perfunctory or a little cliché, but it fits nicely into your story and solves a lot of problems, then maybe the answer for spice is point of view. How can you change that point of view? How can you make the point of view of that scene somebody that you wouldn’t expect? Suddenly, the scene becomes so much more interesting and fresh.

Here’s a cliché scene. An 11-year-old kid is called in on the carpet by the principal. So it’s the principal yelling at the kid scene. Maybe it’s from the point of view of the principal’s secretary or assistant. Maybe it’s from the point of view of another kid who is waiting to go in next to be yelled at. You find fun, interesting ways to make these things happen.

Also, maybe the answer to that scene is, 9 times out of 10, it’s from the point of view of the kid, because the kid is getting yelled at, and we identify with the kid. What if it’s from the point of view of the principal? What if we’re identifying with the principal as they struggle to try and make this work, and then the kid leaves and we stay with the principal after?

And that’s what point of view and those decisions get you. It makes you think about what the beginning and the end of the scene will be and who your eyes should be on and who their eyes should be on. It’s an indispensable way of approaching scene work. And I think we honestly just saved a lot of people a lot of money for film school stuff.

**John:** So let’s talk about the specific example you gave for a kid in the principal’s office and what if it’s the secretary’s point of view or the principal’s point of view. Those are all really great, fascinating choices. And if it was the first scene of your story, it would be really interesting and unexpected, because we expect it from the kid’s point of view, and it’s actually from the principal’s point of view or the secretary’s. But if it was the kid’s story, if it was about the 12-year-old boy, we sort of couldn’t stay with the principal’s point of view unless that principal is going to ultimately have storytelling power later in our movie.

**Craig:** Right.

**John:** So the moment you decide to stick around with a character who is not established to be a major character, who is not established to have a storytelling power, you’re suddenly elevating that person. You’re saying like, oh, this is a person that we now have an expectation that we’ll be able to come back to and see independent individual scenes.

There’s maybe like 5 or 10 seconds where you can hold on a character after the main character has left before that character goes like, “Okay, there’s something bigger there.” There’s some expectation you’re setting.

Just yesterday I saw Jurassic World: Fallen Kingdom. This is not a movie review. The movie is nuts in a way that I had not anticipated. I really enjoyed it. Partly because it does really odd things. And one of the odd things it does is, there’s a young girl character who is not really established. You don’t see her. But suddenly, like 20 minutes into the movie, we’re cutting to her and her POV and she’s driving scenes by herself. And it sort of threw me at first. It was like, what is this movie? And then I remembered that the Jurassic Park movies always sort of cut to minor characters. They were always elevating these minor people who could suddenly do things by themselves. And this movie takes that and runs with it very fully.

But it becomes interesting later on in the story where she and other characters meet and it does get a little bit murky for me, who was in control of the story at that point, because it wasn’t clear whose POV we really were in in some of those scenes.

**Craig:** It’s a great point you’re making that point of view, more than line count or screen time, determines the importance and the salience of any particular role in a story. The more point of view you afford a character, the more important they are, the more elevated they are in the tale. And you’re right. You can actually have quite a few people doing this. But when they all get together, then you do have a problem, because, again – I’ll just say it’s my rule – we as human beings really can only have one point of view at one time. And maybe it’s just the narrative is reflecting the biological. We have one field of vision. We have one field of sound. We can’t see two things at once, and we can’t hear two things at once. We hear a combination of things, or we see a combination of things, but that’s it. And it’s just our one view.

So in those conglomeration scenes it’s really important that the screenwriter make sure to figure out who is the point of view person here, because I need to make it really clear in that moment, or else the scene will feel very trifurcated, quadfurcated, and so on and so forth.

Sometimes the best thing to do with those characters that you’ve given point of view to is, before you get to that conglomeration scene, kill them. Wayne Knight in the first Jurassic Park has wonderful point of view scenes, and then he dies, because who needs him later?

**John:** This again I don’t think is a spoiler, that Henry Woo, the character played by B.D. Wong in the Jurassic Park movies, shows up in this movie again. And it was strange to me that he didn’t seem to have POV. For a character who has been established through the whole franchise, he’s not allowed to drive any scenes by himself. And it felt like he had sort of earned that. But also, if you look at the course of the actual movie that we’re watching, he shows up kind of late. And so it might have felt strange to give him that power so late in the movie, to elevate him to a place so late in the movie.

When you do shift POVs and we do unexpected things with POVs, you do get a real jolt of energy. So I think back to Gone Girl. So Gone Girl as a book, which I loved as a book and was dying to write the adaptation of that, is told as alternating chapters between the husband and the wife. And for reasons I don’t want to spoil in the story, that structure would not continue necessarily, but then when it does continue in ways you couldn’t imagine being possible in the movie, it’s so thrilling that we’ve changed POV midway through the movie. Our fundamental rules of how we watch the movie change halfway through. It was a great adaptation of a really great story that was told from a specific point of view and had to change its point of view in order to work as a movie.

**Craig:** Yeah. It is thrilling. It’s exciting. It’s jarring. And when it’s done well, it is as exhilarating as any car chase, because you are creating a kind of emotional free-fall in people. And one of the thrills we get, I think, from going to movies and watching television shows is the ability to put ourselves in someone else’s point of view, somebody else that’s wildly different from us. Frankly, that’s what we do as writers all day long, right? But when we receive it passively, it can be, because it’s surprising, it’s awesome.

And it can really wobble the ground beneath you for a bit in a fun way, as long as it is done expertly and you feel like you’re caught. When it’s not, then it just feels clunky or confusing, or you start to say to yourself, “I don’t really know what I’m supposed to feel here or why.” These are the things that we want to try and avoid when we’re shifting points of view radically.

It also occurs to me that sometimes when we talk about stock characters or when we see a movie and we complain about a character that feels cliché, that they aren’t really getting a proper point of view. Rather, they are only existing in someone else’s point of view, and therefore they exist to serve a function.

Okay, so you’re going to be the judge in the trial. Well, you’re never going to get a point of view. You’re just there to go, “Overruled,” so that the prosecutor whose point of view we’re living in or the defendant whose point of view we’re living in can see it and hear it. And one way to avoid those kind of cliché stock characters is to consider that perhaps maybe they deserve some point of view. But then you got to make space.

**John:** Yeah. You got to make space and make sure that you’re not creating an expectation with the audience that your movie will not be able to match.

**Craig:** Correct. Correct. It’s tricky.

**John:** Let’s talk about general guidelines for when it makes sense to limit point of view and when it makes sense to broaden out point of view. So, some benefits to limiting POV is it does make your audience identify very closely with whoever that central character is. Generally, if you’re limiting your point of view to one character, like in a Harry Potter situation, you’re going to identify very closely with Harry Potter because he’s in every scene so it’s driving everything.

And particularly, if you have a character whose experience may be different than sort of your audiences, it can be great to limit POV, because then you’re seeing everything through his or her eyes. And so if you have a tale of racism and you’re seeing it through this Black character’s eyes, I think an audience might be able to understand and empathize with it in ways they wouldn’t see otherwise, because we so closely identify with this central character. That’s a huge advantage to that.

It really focuses your storytelling, because you’re only providing information that that character can actually get to. And so that’s helpful. So anything that the audience wants to know, the character needs to know too. And so you’re following in his or her footsteps as they’re going out and trying to do these things. And so we identify very closely with characters if we limit the POV to those characters.

On the other hand, if you broaden POV, suddenly your movie can feel much more expansive, because suddenly you can cut to Egypt, you can cut to Morocco. You can see all these different parts of the world, and so you establish new characters when you want to establish them. That’s hugely helpful too. If you’re the kind of bigger, epic-scale story, that makes sense. If you’re Game of Thrones, you don’t want to limit it to one character’s point of view, because you have to be able to jump around and have different characters be the hero of one story and the villain of another.

**Craig:** Perfect thing to mention, Game of Thrones, because when people talk about George R. R. Martin’s books, they literally refer to point of view characters. So, generally speaking in his chapters there is a character that is sort of the point of view. And they get an inner life. They have an inner voice. And the events unfold through their eyes and their experience. And you’re absolutely right. Any kind of epic story demands it, I think.

And you should kind of know, I think, from the sort of story you’re telling, whether or not you want to be expansive in your points of view or you want to be limited. But some other things to think about beyond just scale is how much your character is meant to know. If there’s certain kinds of mystery, or if there’s a certain sense of powerlessness, generally speaking, it’s great to side your perspective with characters that have less power and less knowledge, because then there’s more to learn, and there’s more to know. And that’s interesting. And it’s instantly sympathetic.

We don’t really want to share the POV of people that know a lot or are in control. We don’t need Morpheus’s POV really ever. We just don’t need it, except maybe, for instance, in the scene where he needs to break free from the agents and run and jump. We are in his perspective, because at that moment he is very powerless. He is weak. And he isn’t really sure he’s going to make it or not. There you go.

**John:** Yeah. A crucial example. So most of what we’ve been talking about has been sort of movie point of view and the things about which character the camera is on. Those are sort of movie conversations. But point of view is always a part of fiction. It’s always been one of the classic things we talked about. Going back to Pride and Prejudice, we are at Elizabeth Bennett’s point of view and not Darcy’s point of view. And we see the story through her eyes rather than his eyes.

Sometimes, just like in movies, it’s good to change point of view. It’s good to change point of view in books as well. The first Arlo Finch book is entirely from Arlo’s point of view. We only know information that Arlo knows. And if there’s information I had to get in there, I had to have Arlo be present for that information to come out.

The second book, for reasons that become clear when you actually read the second book, we do break POV at one point in the story. And my editor was really nervous about this, but then as we talked through it, it actually makes sense that we break POV, and suddenly the rules of sort of who we’re allowed to follow in the world shift a bit. But hopefully by that point, you are comfortable enough with the characters that I’m breaking POV to that it makes sense.

**Craig:** Yeah. I can’t remember which Harry Potter book began with an entirely different POV of somebody coming home and finding Voldemort in his house or something. It fills the world out. And partly, it also creates a complex reading experience, because we are asked as readers to build little walls in our mind. Like, “Okay, I just learned something and saw something, but the character whose POV I’m going to be following for the rest of the book has not been there or seen that. I’m going to put a little wall between them. They don’t know that stuff.” And then ideally, the story at the end will link it together, and then they will learn it, and in the learning of it, will learn something else and so on and so forth.

But it’s exciting. You just have to do it really deliberately. That’s the thing. We always say everything is about being specific and being intentional. As long as you know what you’re doing and why, it should work.

**John:** It should work. And exactly the scenario you described, where a story starts with a different character’s POV before going back to the hero, that’s a very classic movie thing as well. So how many movies have you seen that start with some rando people you’re never going to see again? They’re establishing some nature of the world or some nature of the fundamental problem before we get to our main characters. That’s classic.

**Craig:** Yeah. Beginning of Scream, for instance. We never see Drew Barrymore again, but it’s entirely from her point of view.

**John:** Absolutely. So it’s teaching us how to watch the movie. So don’t feel like you’re breaking POV just to do that introduction to the world thing. That’s very classic. Or the tag at the end. That’s also well established.

**Craig:** Yep. I really do believe that honestly that’s worth one year of film school.

**John:** Done.

[Episode 472 clip]

**John:** Let us shift gears completely, because I want to talk about a very crafty kind of issue here. The project I’m working on right now has characters who are experiencing some really big emotions. You and I, Craig, haven’t talked a lot about the inner emotional life of characters. We talk about sort of the emotional effect we’re trying to get in readers and viewers, but I want to talk about what characters are feeling, because what characters are feeling so often impacts what they can do in a scene, how they would express themselves, literally what actions they would take.

And so to set us up I wanted to play a clip from Westworld. And so this is Evan Rachel Wood. I think this was from the first season. And what I love about it is that she’s so emotional, and then because she’s a robot, she can just turn it off.

**Craig:** What would you know about that?

**John:** I set myself up for that.

**Evan Rachel Wood:** My parents. They hurt them.

**Jeffrey Wright:** Limit your emotional affect please. What happened next?

**Evan:** Then they killed them. And then I ran. Everyone I cared about is gone. And it hurts so badly.

**Jeffrey:** I can make that feeling go away if you like.

**Evan:** Why would I want that? The pain. Their loss. It’s all I have left of them. You think the grief will make you smaller and sad, like your heart will collapse in on itself, but it doesn’t. I feel spaces opening up inside of me. Like a building with rooms I’ve never explored.

**John:** I’ll put a link in the show notes for that too, so you can see what she’s doing in the scene. What I like so much about that is you look at how she is at the start of that scene and she’s so emotional. She has a hard time getting those words out. And then when she’s told stop being emotional, it brings her way back down, and she can actually speak the words that she couldn’t otherwise say. And that’s so true, I find, both in my own real life – as I get in these heightened emotional states, I can’t express myself the way I would want to – but also in the characters I write. I feel when I know what a character is going through inside their head, it completely changes how they’re going to be acting in that scene.

**Craig:** Yeah. That’s a pretty great clip. Evan Rachel Wood is an outstanding actor. And one thing that’s fascinating about that is that Jeffrey Wright, who is playing there against her, who is also a spectacular actor, what he says is, “Limit your emotional affect,” not eliminate it.

Because she’s a robot, she can dial it from an eight to a three. By the way, what he’s doing there essentially is what directors are doing all the time on a set. They walk over to an actor, “Great, let’s just roll it back. Let’s just pull it back five points and see what that’s like.” Because then what happens is you’re still feeling emotion. She still has a quavering in her voice. You can still feel her pain. But it’s like she experienced it three hours ago, and now she’s starting to get a handle on it, as opposed to she’s in the middle of it.
First things first when you’re thinking about your character’s emotional state is ask why are they experiencing these emotions and how distant are they from the source of it, because that’s going to be a huge indication to you about how you ought to be pitching them.

**John:** Absolutely. So one of the things you learn as you’re directing actors is to talk about verbs rather than adjectives. Gives them a thing to do rather than sort of a description of how they are supposed to be feeling, because it’s very hard to feel a thing. And what I might describe as being happy is a thousand different things. But if I describe, “Invite the other character into the space. Share your joy with them,” that’s a thing that an actor can actually play.

Be thinking about sort of not only what is causing this emotional state but what is the actual physicality of that emotional state. What’s happening in there?

And it’s not rational. And that’s a hard thing to grasp is that we always talk about what characters want, what characters are after. This isn’t really the same kind of thing. It’s an inner emotional drive. Something they cannot actually control. It’s more their lizard brain doing a thing.

So what may be useful is imagine that you’re at a party, and how differently you’d act or speak if, for example, you were terrified of someone in the room, or if you were ravenously hungry, if you were ashamed about what you were wearing, if you were proud of the person this party was about, if you were disgusted by the level of filth in the room. Those are all sort of primal things that are happening.

And if you’re experiencing those emotions, the affect is going to be different. You’re going to do different things. You’re going to say different things. You’re going to position yourself in the room differently. So getting an emotional register for each of the characters in a scene can be super important in terms of figuring out how this scene is actually going to play out.

And I do want to stress that we really are talking about scene work here. It’s not overall story plotting. It’s not even sort of sequence work. It’s very much, in this moment right now, what is going to be the next thing the character says, the next thing the character does.

**Craig:** Yeah. It’s also what people came for. You’re absolutely right to distinguish between the normal acting place and the normal writing place as one of intention. I want something, so I’m going to figure out how to get it, whether it’s to get your attention or have you fall in love with me or stop the bomb from exploding, whatever it is. That’s the rational stuff that actors go through. And that’s the rational stuff you’re writing in there. That is the plot.

But what people come for is the emotion, because the emotion is when the character doesn’t want anything. They are simply expressing the truth about what they are experiencing in the moment. And that is the part we connect with. We do not connect with the intricacies of disarming a bomb. We connect with fear. We connect with the anticipation of terrible loss, the foreshadowing of grief. That’s what we imagine.

If you’re a parent, you know this feeling. You put your kid on a bicycle for the first time, and whether you realize it or not, your heart beats a little bit faster, because you are anticipating them falling and getting hurt. So that’s the truth. And that’s what we all experience. That is the universal nature of this. That’s the part people come for.

So our job is to understand very realistically what somebody would be feeling in that moment, because while audiences will forgive things like… The first movie I ever had in theaters was a movie called Rocket Man. Not the Elton John story. This was 1998 silly children’s comedy, Rocket Man. And the director, I didn’t get along with. I just didn’t appreciate his creative instincts.

And one of the things he did, I guess, when he was shooting was, there were all these scenes were these astronauts were walking around on Mars, and the visors and the helmets were causing reflections from the lights, so he said, “Let’s just remove those visors, and we’ll put them in later with visual effects,” because he thought that would be easy to do. And then later, Disney was like, “This movie’s not even that great. We’re not spending more money on it.”

So there are scenes in the finished movie where they are walking around on Mars and there’s no visor in their helmet. And audiences will forgive that, because they know on some level these people aren’t really on Mars and who cares. But here’s what they will never forgive. An inappropriate emotional response. Because they know what feels real and what doesn’t. That’s where they will kill you.

So our job is to be as realistic as possible in those moments to avoid the extremes of melodrama, where things start to get funny because they’re so wildly too big, or to avoid the constraint of, I guess we would call it unnatural emotional response, where things don’t connect right or simply aren’t there at all. Is it better to underplay emotion than overplay? Usually. Can you underplay emotion to the point where it’s just not there and the whole thing feels kind of dead and battened down with cotton? Yup.

**John:** Oh, we’ve seen those movies. We’ve seen those cuts where it just got too stripped down. It sounds like we could be talking about actors and how actors create their performance. And this is not a podcast about acting. But there is such a shared body of intention here. And it doesn’t even necessarily go through the director. Because we are the first actors for all of these characters. And so we have to be able to get inside their emotional states and be able to understand what it feels like to be in that moment, you know, experiencing these things, so we can see what happens next.

And so often when I find things are being forced, or when I don’t believe the reality of stuff, I feel like the writer is dictating, “Okay, this is the next emotional thing you’re going to hit,” rather than actually putting themselves in the position of that character and seeing what happens next and actually just watching and listening to what naturally does happen next.

**Craig:** Yes.

**John:** It’s always a balancing act there.

**Craig:** The mistake I think a lot of writers make is to think, “I want the audience to feel sad, so let me make my character sad.” That’s not what makes us sad.

**John:** No.

**Craig:** At all.

**John:** No.

**Craig:** There are times when the character should be sad, but that’s not what makes us sad.

**John:** Absolutely. And so often the lesson you learn is that if you want the audience to feel emotional and sad, limiting what we see of that character feeling that way or how that character externalizes that thing is often more effective. The character holding back tears generally will generate more tears from the audience than the character who is actually crying, because we put ourselves in that position and we are sort of crying for them.

**Craig:** Yes. And sometimes there’s a situation where the actors, the characters may not be feeling an enormous amount emotionally, but what they’re doing is something we can empathize with so deeply that it makes us cry.

There’s a moment in Chernobyl where Jessie Buckley’s character is with her husband, who is a firefighter, and he is dying, clearly, evidently, and disgustingly. And she’s right next to him, and she tells him that they’re going to have a baby. Obviously, she knows this. She’s not super emotional in that moment. And he sort of just takes her hand, and he’s not super emotional. He’s just pleased with this news. But I cry when I look at it, because I feel such terrible empathy for them.

And it’s hard to even explain, to parse out exactly why that makes me so sad. Is it that she’s smiling and he’s smiling and they’re experiencing this moment of joy and hope, even though he’s perishing in front of her? Is that what it is? It’s hard to say.

But what I do know is that if I try to make people cry then it just gets dumb. So you find your moments. For instance, Jessie, who is a spectacularly good actor and just has amazing instincts, there are moments in the show where she is very emotional. And I don’t necessarily feel emotional in that moment. What I feel is alignment with her, like, “Yes, I’m glad you’re angry. Yes, of course you’d be scared. Yes, of course you’re upset.”

**John:** That comes back to empathy, because you successfully placed us as the viewer into her position, so we are seeing the story from her point of view. And that is not just the intellectual point of view, but the emotional point of view. And that’s why we’re feeling what we’re feeling. We are identifying with her.

**Craig:** Yes.

**John:** But let’s talk about sort of how writers can be thinking about these emotions. I want to get back to your example of you’re the parent whose kid is riding off on the bike for the first time and you know they’re going to fall. That is such a specific example. And the reason you were able to summon that is, when that happened, you were probably kind of recording that. A little red light went off in the corner, “Okay, this emotional thing that I’m experiencing, this is real. This is a thing that I can hold onto. It’s in my toolbox right now.”

A thing I’ve been doing since the start of the pandemic is I started doing Head Space, the meditation app. And one of the things it forces you to do is to really evaluate what are you feeling right now at this moment. And when you get good at being able to analyze what are you actually feeling, you can start to think like, “Okay, what would it feel like to be proud of this moment? What would it feel like to be angry or fearful?” And you can start to distill what that emotion is like independent of the actual cause. And sometimes as a writer, you have to be able to do that. So you actually say, “Okay, what is the moment,” back to Evan Rachel Wood, “with a little bit more fear dialed in? What is this moment like with a little bit more dread or curiosity dialed in?”

Because with that, you’re like a musician putting together the chords and figuring out like, okay, what is the best version of this moment, this scene, this character’s experience in this moment because of the emotions that I’m aware of and able to apply.

**Craig:** That’s right. Then you have the difficult job of figuring out how that would work within the tone of whatever you’re doing. Because every piece has a different tone. And over time, the way we generally make and then absorb culture changes. When you watch action movies from the ‘80s, what you will generally see are a lot of people behaving in ways that are emotionally insane. Just insane. You know, stuff blows up and they’re just like, “Wow, should have worn my sunglasses.” Whatever the dumb crap is.

I mean, Arnold Schwarzenegger would quip after murdering people. Who does that? You just murdered a human being. I mean, he deserved it. He was a bad guy. But you killed him, and then you have a little snappy joke that’s a pun based on the manner in which you killed him. That’s the tone of that.

As we’ve kind of gone on, things do change. And generally speaking, our culture has become more emotionally expressive and in touch. I think it’s generally a good thing, of course. And we are, all of us living in a post-therapy age, where many people have gone to therapy, or they’ve just read books like Chicken Soup for the Soul or whatever it is. We’ve been absorbing certain things.

And so now when we write this stuff, part of what has to happen is, you, the author, cannot be afraid of your own emotions. And you can’t be afraid to confront how you felt in moments. And that means being honest with yourself and understanding that when we go to the movies… So forget about you wanting to project some image of yourself to the world. It would be cool to project John Milius to the world, because John Milius is super cool and everything. But I’m not John Milius. And I just don’t write tough like that. I just don’t. I kind of do the opposite. And so you have to kind of forget about projecting some perfectly strong, invulnerable sense of yourself to the world, and instead recognize that everybody who is sitting in there wants to feel comforted by a created human being’s weakness and their triumph over that weakness, because that’s inspiring to them.

And if you want to look at one genre that encapsulates that the most, the embracing of the emotional self, particularly the emotional male self, it is Marvel movies, because superhero movies were about these sort of emotionally distant people, because they were perfected. And now they’re tormented, which reflects Marvel.

**John:** Now it’s about Tony Stark’s relationship with Peter Parker. It’s very specific character interactions is why we go to these superhero movies, especially the Marvel movies.

**Craig:** Exactly. So you have to get it right. That’s the challenge. This is I think probably where writers will fall down more than anywhere else, because they actually don’t understand their own selves, so they don’t know what a character should feel. How many times in our Three Page Challenges have we said, “Why is this person speaking in a complete sentence when somebody has a knife to their throat?” You can’t. You just can’t. There’s a lack of emotional truth.

**John:** Yeah. And so as you’re talking with actors, and they can be frustrated, like, “I don’t know how to do this scene. This isn’t tracking for me,” a lot of times, what it is, they’re saying, “I don’t know how to get from A to E here. You’re not giving me the structure to get from place to place.” And maybe you just didn’t build that, or maybe there’s a way there that you didn’t see before.

As writers, we’re not documentarians. So we’re not necessarily creating scenes that are completely emotionally true to how they would happen in real life. There’s going to be optimization, and it’s going to move faster, and people are going to have to make transitions within the course of a scene that they probably would not do in real life. But that’s the art of it. That’s how you are sanding off the edges and getting there a little bit quicker. But you have to understand what the reality would look like first before you try to optimize it.

**Craig:** Correct. That is absolutely correct.

[Episode 151 clip]

**John:** So Craig, what motivated this talk of liars and liars in scripts?

**Craig:** I’m working on a movie right now. Essentially, it’s a whodunit. And when you start to investigate the world of whodunits, you… I’ve been reading a ton of Agatha Christie. I’ve always been a Doyle fan. And I’ve always been a Poe fan. Poe is really the kind of inventor of the modern whodunit detective story.

For this kind of movie, I felt that Agatha Christie’s genre was the most appropriate, and so I’ve been just reading a lot of Agatha Christie. And one thing that I’ve noticed is all of the characters, with the exception of the detective, are liars. Part of the fun of a good mystery is that when you ask the question whodunit, the answer is any one of these people could have done it.

And we think that they could have done it in part because perhaps they all had motive, they all have opportunity, but more importantly, they are all lying. And it’s lying that makes us suspect them.

But as I started to think about this, I realized, in fact everyone is a liar to some extent or another. All humans are liars. Lying is part of the human condition. But there are different kinds of liars. And there’s different kinds of lying. And when we talk sometimes about new writers who are writing and the characters, we’ll say, “Oh, everything seems on the nose,” or, “There’s not enough subtext.” In a weird way, I think sometimes the mistake people are making is that they’re writing people, and those people aren’t lying. They’re writing truth-tellers.

**John:** Yes.

**Craig:** And it’s just less interesting. So I wanted to talk about how useful it is to think of your characters as liars, but also the different grades or categories of lying and lying characters that you’ll find.

**John:** I think it also feeds into our concept of motivation. Why a person is saying the things that they want other people to believe is key to understanding who they are in a scene and overall in the film itself.

**Craig:** That’s right. The idea of drama and of experiencing a narrative where humans move through it and transform is that they are not at the end who they were in the beginning. And if they were just truth-tellers in the beginning, naturally, they’re simply going to say, “Well, here’s the situation. I’m very scared of this. I’m scared of growing up, and I’m scared of telling you that I love you, but I do love you. And I’m hoping that by behaving better, I will in fact grow up, and whether I get you or not, I will be a better person.” [Yawns] Movie over. Everyone has to be concealing something in some way. But then there are characters who are lying for other reasons. Maybe not such understandable or empathetic, or sympathetic, I should say, reasons.

So, let’s talk about some of the different kinds of lying there is. The most useful kind to me is self-deception. I think every protagonist to some level or another is engaging in self-deception. We’ll say the character has an arc. It is a bad character, a dramatically unsatisfying character who has complete access to his or her emotional states, weakness, flaws, and can pinpoint them perfectly, and then throughout the course of the movie, go about and achieve them.

One of my favorite examples of this, because it was done so cannily, is Jerry Maguire. I honestly think that Cameron Crowe pulled off one of the most brilliant self-delusional moves of all time. We’ll see sometimes in comedy, “Hang a lantern on it.” If you have something that seems a little wonky in your story, just go for it and embrace it, and people feel like it’s intentional.

**John:** Yeah. Call it out to the audience, so the audience knows that you recognize that it’s there.

**Craig:** That’s right. So, what does he do with this character of Jerry Maguire? The movie begins with a man who, in a moment of frustration, writes a manifesto about the kind of person that is a good person. But he is still engaged in a very high level of self-delusion. He is in fact not that person. Even the writing of that manifesto is a manifestation of his self-delusion. He’s actually a bad person. The manifesto itself is really more of a temper tantrum, and nothing that he actually thinks he should or could do.

As a result of writing that manifesto, he loses his job and all of his clients except for two. And actually, really what it comes down to is one. And then must struggle over the course of the movie, clinging all the while to his self-delusions, to finally get to the place where he realizes, “Oh my god, I’m supposed to be the person I wrote about in that manifesto.” That’s how strong self-delusion is. Even when you can write down the truth of yourself, you do not believe it.

**John:** Self-delusion is commonly the starting place for a movie where the journey is for the character to come upon emotional honesty, emotional authenticity. And so when we talk about how useful it is for a character to lie, that’s not that the movie should be lying. It’s that the character needs to have progress from this inauthentic state to an authentic state at the end, and Jerry Maguire is a great example of that.

**Craig:** Yeah. And I think all protagonists to some level or another have a self-delusion. If they have an arc, it means they have a self-delusion. Going into the world of animation, the character of Marlin in Finding Nemo, he is honest to himself to a point. He honestly believes that he must take care of Nemo at all costs. But he’s deluding himself, because somewhere down there is access to a truth, an inherent truth, that this can’t last. The boy will grow up. He must let him go.

**John:** Even in movies that are more action-based or sort of have more classically sort of like here’s the hero protagonist, you often see that the hero at the start of the movie is really kind of a series of poses. It’s acting the part of the hero, but it doesn’t actually have the stuff inside him, because he hasn’t been tested in ways to really show what it is that matters to him.

**Craig:** That’s right.

**John:** What it is that is sort of unique to his own journey.

**Craig:** Yeah, in fact, that can start to give you a clue. Everybody is afraid of the second act, but this gives you a clue to your second act. What situations should this person go through so that their own delusion can be laid bare to them.

**John:** Their normal way of doing things and the normal person they’re presenting out into the world is called out in a way or is ineffective in a way, and they’re forced to find a new identity.

**Craig:** Right. And this works in part because it is the function of drama to… Why we are attracted to drama is because it illuminates our lives. All of us are delusional.

**John:** Yes.

**Craig:** Everyone on the planet is delusional. We are all walking around either ignoring something in ourselves, willfully or subconsciously, or simply misunderstanding ourselves. No matter how much therapy you go through, there will always be a glitch in the system, because we’re made of meat. We are rational to a point, but the part of us that is irrational is not accessible by the rational, so therefore it’s happening out of our control.

**John:** I would also question whether if you got rid of all your self-delusions, if you got rid of all of the lies, would there even be a person left underneath there? I think so many cases, our personalities and sort of who we perceive ourselves to be is a narrative that is carefully constructed based on experiences, based on our hopes, based on our dreams. And you are sort of a story. And a story is made up of some fabrications.

**Craig:** That’s right. Just as you can’t step into the same river twice, every new realization you have changes your mind. It changes who you are and gives birth to a new level of potential self-delusion. One hopes that you can improve your life. Know thyself is a great goal. But you’re right, it’s actually an impossibility to truly 100% know yourself. Let’s get really heavy for a second. Are you familiar with Gödel’s theorem?

**John:** I don’t know Gödel’s theorem. Tell me.

**Craig:** First of all, a great book. This is my One Cool Thing for every day. Gödel, Escher, Bach. It’s an incredible book. Douglas, I want to say it’s Douglas Hofstadter I believe is the… He wrote this I believe in the ’80s, this brilliant, mind-boggling book that goes into mathematics, artificial intelligence, logic, and ranges from Alice in Wonderland to the music of Bach, to the drawings of Escher, and then interestingly in to the work of Gödel.

And Gödel had this very famous mathematical theorem. And essentially what it said is, for any given system of mathematics… In math, I don’t know if you remember, you can prove things.

**John:** Yes. Absolutely. That’s crucial.

**Craig:** Do you remember that? Right. So you have a system of rules, and then somebody gives you an assertion. And then you can create a proof of that assertion using the rules, and you can prove that it is true, and that’s important.

**John:** Yes.

**Craig:** What his theorem said was, for any system of mathematics, there will always be things that are true that cannot be proven. And that’s kind of mind-boggling in and of itself. And it gets to this whole idea of recursion, all the rest.

But what it really comes down to is our brains are closed systems. There will always be things that are true that our brain in its current state simply can’t prove. You’re right; self-deception is inherent to the human condition. So, wonderful thing to think about as you’re creating your character.

**John:** And if you go in further, if you actually were to strip away everything you think about yourself, your entire narrative… I’ll put a link in too. Datura. I may be pronouncing it wrong.

**Craig:** Oh, god.

**John:** But you know that drug?

**Craig:** The worst.

**John:** It apparently just lays you completely bare, and you sort of see yourself and your wholeness and all of your flaws. And very few people can withstand that sort of spotlight of scrutiny.

**Craig:** That’s right.

**John:** When you lose yourself, you lose all of your lies.

**Craig:** Precisely. And that’s why the journey for a character that is struggling with their self-deception is difficult. See, bad screenwriting teachers will always talk in terms of bloodless structure, because that’s all they understand. So, they’ll say things like, “It’s important that your hero face obstacles.” Why? Why? Let’s just start with these really fundamental questions.

I remember I took a philosophy class in college, and the professor asked a question. “It’s good to know that things are true, but why? Why is truth better than not truth?” [laughs] Then you go, “Huh, I guess I should probably think about that.” Why obstacles? Because if there are no obstacles… The obstacles aren’t the point. The obstacles are the symptom of the difficulty of undoing your self-deception. It’s hard.

**John:** All right. So, self-deception is a key thing. What other types of lies do you think are fundamental for storytellers?

**Craig:** So, that’s the first, and that’s the most common class. Then there’s this second class that doesn’t apply to every character. And I call this the manipulators. These are people who lie for a purpose. They’re lying for an external purpose. And we can break them out into two subgroups. There is the protective manipulators, and there are the manipulators who are lying for gain. So, protective liars are people that lie in order to avoid pain or hurt or to maintain some lifestyle that is their best option.

**John:** So, they’re not trying to deceive themselves. They’re trying to deceive other people, to either protect what they have or protect the things they love.

**Craig:** Right. And you and I have both written movies that have this. Big Fish, Edward Bloom, he’s a protective liar. He is lying because it’s helpful to him. He’s certainly lying more than the average person. He’s not lying to get rich.

**John:** No.

**Craig:** And he’s not self-delusional. He’s lying purposely, but in order to protect himself on some level.

**John:** Yeah. I would push a little bit back on protect himself. The only thing he can pass on is his vision of how the world should be, so he’s attempting to use these fabrications in order to create an idealized world, a vision for what he wants for his son.

**Craig:** Yeah. And I actually think that that’s consistent with protecting yourself, in the sense that if you don’t do it, then you feel inept as a father, that you’ve somehow failed, that this is something he needs to do for his son.

In Identity Thief, the character of Diana lies because she is lonely and unloved, and the only way she can survive is by constantly lying. Constantly. It’s become a crutch. And these characters can be very sympathetic, actually. They’re frustrating. They’re frustrating, and that’s fun. They create conflict, which we love, of course. And they also keep the audience guessing, which we love. And then, of course, they have the audience begin to connect with that person. The audience naturally tries to make sense of things. It’s part of what we do as human beings.

So, don’t try and make sense of why this person is doing it, and now they’re doing your work for you. They are engaged. And your job when you finally explain why is to explain why in a way that is satisfying to them, that does make sense.

**John:** Absolutely. So, you’re describing the character’s secrets and lies, which is really the same thing. There is something that they’re not showing. There are cards they are holding back. And that’s a way of engaging the audience’s curiosity.

**Craig:** Correct.

**John:** And anything that makes your audience lean in to the story rather than sit back is a very good thing.

**Craig:** That’s right. Now, the second sub-heading under manipulators are the people who lie for gain. And these are typically villains. Sometimes, however, they’re heroes. For instance, Danny Ocean lies constantly for gain. He’s a thief. But, you’ll take a look at a villain like Hans Gruber in Die Hard. Wonderful liar. Wonderful, brilliant liar, and lying for gain. He also too is a thief.

These people who lie for gain are oftentimes much better liars than the people who lie to protect themselves or conceal a personal secret. And they’re definitely better liars than people who are simply self-delusional. They’re professional liars. So, you get to write somebody who is not only screwing with the people around them, but screwing with the audience, and this is important.

**John:** When you say they’re lying for gain, it’s not just necessarily monetary gain. If you look at Jeff Bridge’s character in Jagged Edge, that’s a character who is lying with a very specific agenda. He’s trying to protect himself, but he gets so much more by establishing and maintaining this lie. It’s his natural way of going through the world is that lie.

**Craig:** Absolutely. And sometimes the reason, the gain is actually quite noble. Flick, the ant, goes and gets these guys to help save the village, but they’re just circus performers. And this lie has to be maintained until finally it’s laid bare.

There are all sorts of ways that people can lie for gain, but when they do so, they have to do so with some skill. And therefore, as a writer, you have to actually think like a manipulative liar here who is trying to get something. The truth is no longer important. What’s far more important is what you have to say. And the audience shouldn’t always know.

One of the great things about Ocean’s Eleven is that they lie to each other. They lie to Matt Damon. Not everybody knows what’s going on. And then the movie lies to us through their perspective, because we think we’re seeing something we’re not, and then they reveal how they’ve lied. So, that gives you so many opportunities.

**John:** I think the challenge for a screenwriter is recognizing when it is good to let the audience in and see the liar doing his work, because that can be really rewarding to see somebody be really good at the thing they’re doing, and when you’re better off holding back and keeping the audience in the same point of view as all the other characters, where they’re being manipulated as well.

**Craig:** Yes. And the revelation of their lies should have the punch of some kind of climactic feel, because if you reveal it too soon, you’ll simply lose interest. I mean, we understand the basic lie of Hans Gruber fairly early on, but there’s this other lie that he’s hiding from his own guys, of what’s going to happen with that last bit of security lock. He hasn’t told them, which is actually kind of great. I mean, because look, realistically if you were leading a gang of henchmen into a building to rob it, and you knew that there were seven things you had to get through, and the last one was an impossible-to-break electromagnetic seal on the vault, you would say, “Don’t worry. What we’re going to do is we’re going to stage a terrorist attack. Eventually, they’ll follow the handbook, turn off all the power, and that will open the thing for us. You ask for a miracle, I give you the FBI.” But he doesn’t tell them.

**John:** You like at Keyser Söze at the end of The Usual Suspects, and you know that he is manipulative, you know that you can’t trust him, but you didn’t know that everything you’re experiencing was a lie. And it was the right choice to save that reveal to the very, very end. The punch line to the joke is the revelation of this last lie.

**Craig:** Right.

**John:** I’m sure those decisions, he probably went back and forth about like, “If we revealed a little bit earlier, then we would have the tension about will he get caught.” And this was the decision like, nope, that the whole movie has to be set up to this point.

**Craig:** Yes. Exactly. And that’s a great segue to our next category, because Keyser Söze is a perfect example of somebody that manipulates and lies for gain. He’s also a very bad person. But his badness isn’t his lying. His badness is that he’s a murderer. The lying is done to get him gain for his other badness, which is murdering.

But then there’s the last category of liar, and this is the worst liar, and these are always villains. And these are some of the scariest characters you can create. They are bad, bad people. These are the chaotic, pathological liars.

**John:** Yes.

**Craig:** These are the people that lie because they love trouble. And they lie to create strife and drama. They can’t control their lying. I don’t think they’re alive unless they’re lying. I don’t think they even know what the truth is.

So the character that often comes to mind in this case is the latest incarnation of the Joker, the Heath Ledger Joker. One thing that I thought was just – I think everybody thought it was pretty amazing – in Dark Knight was when the character the Joker explains how he got his facial scars. And it was very scary, very revealing confession of a trauma.

**John:** It made you almost sympathetic for a moment.

**Craig:** It did. And then there is another scene later where he explains to somebody else how he got his scars, and it is just as compelling, and just as terrifying, and just as true feeling, but it’s a completely different story.

**John:** Yes.

**Craig:** And that’s when you realize this man is just a liar.

**John:** Yeah, he’s truly a sociopath. A psychopath. I mean, all he can sort of do is lie. It’s the air he breathes. If he says hello, that’s a lie.

**Craig:** That’s right. And these characters are very difficult to write, because for the most part, we aren’t them. I mean, occasionally – god help us – we will run into these people.

**John:** I worked for a person. I worked for one of those people.

**Craig:** There you go. And part of the problem is that they’re so good that you don’t really know for a while what’s happening. And then eventually, it becomes clear, and then part of the struggle is it’s hard to wrap your mind around the fact that another person is actually… You, like the audience, want to make sense of them. But you can’t, because they are operating in a way that is… Frankly, they don’t even care about their own destruction, you see?

The Joker doesn’t care if he lives or dies. He has no interest in that. He loves chaos. He loves the chaos that lying can bring. And you’ll see these characters sometimes in noir. These characters will skew towards female, because when you put it in a man you immediately start to think, “My god, he’s going to just start stabbing, shooting, killing, and all the rest,” whereas women can maybe just scramble your brain and make you second guess your own name and all the rest of it. And then finally, Bogart sends you up the river.

But liars, pathological liars are very scary people. And if you’re going to write one, you just have to know that the movie will be deeply infected by them, that they are going to take over.

**John:** It’s a movie that hasn’t come out yet, but Kristen Wiig is terrific in a comedy I saw – I guess you’d call it a comedy, kind of a comedy, kind of a drama – called Welcome to Me. It should be out later this year. And she’s not a psychopath, but it’s one of the rare cases where I’ve seen just a chaotic, manipulative person really at the center of a film, where she is supposed to be the protagonist, but she honestly kind of can’t protagonate in a meaningful way.

**Craig:** Right.

**John:** It’s a really challenging task for a writer and for an actress to put that person at the very center of a movie and not have that person be the villain.

**Craig:** Of course, because the protagonist at some basic level is trying to achieve something. We ask simple questions of our heroes. What do you want? What are you willing to do to get it? What scares you? This or that. What does the pathological, chaotic liar want? Trouble.

**John:** Yes.

**Craig:** That’s what they want. They want trouble. So, the only person I’ve written like this, and I loved writing him, was Mr. Chow.

**John:** Mm-hmm. Yeah.

**Craig:** Mr. Chow is a chaotic, pathological liar. He does not care if he lives or dies. In fact, he thinks it’s awesome. He just loves trouble. But because he’s so comic, and also embodied in this kind of very small, physically frail man, it’s funny.

**John:** But if you tried to have the Mr. Chow movie, good luck. It’s very, very challenging to put that person in the center of a movie and have them do any of the kinds of things you want a person at the center of a movie to be able to do.

**Craig:** Absolutely. In fact, Todd and I talked for a bit about the idea of what a Mr. Chow movie would look like. And it was totally different, because it was the darkest thing imaginable. And I remember we had this one idea for a scene that sort of sums it up. Mr. Chow comes home to see his elderly father. And he walks in, and his old, old father looks up at him and says something like, “Leslie, you returned to us. You came back.” And Mr. Chow walks over to him and then cuts his throat.

And as his father is dying, his father looks up at him and says, “Good job,” because that’s the only… That’s how Mr. Chow is born. It’s just pure awful chaos and darkness, willful self-destruction. The only goal there is is to blow up the world.

**John:** Yeah. Those characters are almost un-human, because they don’t work in our normal ways. Crispin Glover and I had a few conversations about taking his Thin Man character from the Charlie’s Angels movie and just doing his own movie. And ultimately, nothing will ever come of that probably. But it’s a fascinating character, but such an incredibly challenging character to put at the center of anything, because he is chaos. He’s like chaos and death in ways that’s very hard to… He’s a challenge. It’s very hard to have insight into that character, because deliberately, they’re supposed to be opaque, and you just can’t know them.

Scarlett Johansson’s character in Under the Skin is a similar situation, is where she’s just this lioness. There’s just not a human. There literally is not a human underneath that. It makes it very challenging.

**Craig:** Right. It essentially doesn’t work. It doesn’t work. There needs to be somebody in opposition to it, or they need to not be human, and that’s sort of the point, and then the purpose of the movie is to illuminate the difference between humans and non-humans. But they will infect your movie, and you have to write them carefully. They can kind of get in your head. And by all means, if you run into one of these people, go the other way.

[Present]

**John:** And hey, it’s John back again in 2024, which seems impossible to be real. Scriptnotes is produced by Drew Marquardt, edited by Matthew Chilelli. Our outro this week is a replay by Rajesh Naroth. If you have an outro, you can send us a link to ask@johnaugust.com. That’s also a place where you can send questions. You can find the show notes for this episode and all episodes at johnaugust.com. That’s also where you’ll find transcripts and sign up for our weekly newsletter called Inneresting, which has lots of links to things about writing. We have T-shirts and hoodies. They’re great. You’ll find those at Cotton Bureau. You can sign up to become a premium member at scriptnotes.net, where you get all the back-episodes and bonus segments like the one we’re about to give you on single-use characters. Thanks.

[Bonus Segment: Episode 467 Clip]

**John:** OK, so Craig, this last week I was writing on a scene and I recognized that this was a scene where I created a character who is essentially single-use. This character only appears in this scene. He’s very memorable and distinctive and hopefully very funny within this scene, but story-wise this character is never going to reappear again. And not only is there not a natural reason for them to reappear again, they really can’t reappear again.

**Craig:** Right.

**John:** And it got me thinking about the situations in which I do have a single-use character and times when I want to make sure the characters can come back, and what our expectation is as writers and as readers and audiences when there’s a character who appears in only one scene.

**Craig:** And generally, we’re going to try and avoid this, meaning when we do engage a single-use character, we’re doing so very carefully and very intentionally, because every actor that we bring on board, that’s an expense to the production, and somebody has to get wardrobed and costumed. And it also demands the audience’s attention. They are just going to presume that when they meet people, those people are in the movie. And the more people they meet who show up once and leave, the more frustrated they get. You keep throwing new people at them, they’re just going to stop paying attention, because they’re like, ah, none of these people are going to stay around, so why am I bothering?

**John:** Yeah. I think people create a mental placeholder for them. And I find as I read scripts, often I’ll circle the first time a character shows up just so I can keep track of, oh, this is that person. And if I find myself circling a bunch of characters, like, oh wait, how many people are in this movie? I think you’re saying that expectation is that this person might come back, so I need to remember something about them.

In some cases, especially if the scene is very dramatic or very funny, there’s kind of a misleading vividness, where it feels like, oh, this person must be important, because look how much screen time or look at what a big moment they had. And that can be a trap in and of itself.

So, looking back at the scene that I wrote, I know it was the right choice to do it, and this was a scene which in its initial conception was going to have a group of people speaking, and then it became more clear that like, oh no, it should just be one person driving it, because it was going to get too diffuse if I had a bunch of people speaking in the scene.

But what I was able to do is, because this scene takes place in a specific set that the hero is going to, and there’s not an expectation that they’re going to come back to it, I think I was able to make it pretty clear we don’t have an expectation that that character is ever going to be seen again. So by having it be a destination and not part of the regular home set in a way, I don’t think we’re going to plan on seeing that thing again.

**Craig:** Yeah. One of the ways you can inoculate the audience against thinking that they’re going to keep seeing this person is… Very common use of single-use characters is they die. So, we’re not worried about them. They’re not coming back. I’m thinking of the very opening scene of the first episode of Game of Thrones. There are a bunch of guys we don’t see again. They all die. It doesn’t matter who they are. They die. That’s the point.

Another way we can inoculate the audience is by making sure that our single-use character is rooted by circumstance into a position. So, we have a main character moving through a space, whether it’s an airport, or it is a department store.

**John:** A DMV.

**Craig:** A DMV. Somebody is stuck in their job. They’re not going anywhere. Your character moves in and then leaves. And we understand that character can’t go anywhere else except where they are. I mean, one of the greatest single-use characters of all time is Edie McClurg playing a rental car saleswoman in Planes, Trains, and Automobiles. And she’s perfect.

**John:** We wouldn’t want any more.

**Craig:** You couldn’t ask for a better foil for Steve Martin losing his mind. And we know we’re not going to see her again, because she lives and works behind that counter and does not exist anywhere else.

**John:** Another thing I think you need to keep in mind with these single-use characters is, always ask yourself is my hero still driving this scene, because so often you have this funny idea for a character, this funny situation, but if my hero can only react to that situation, they’re not actually in charge of it. So what you describe of Planes, Trains, and Automobiles, the scene is not really about her. It’s about his frustration and what happens, what he does in response to her. It’s not about her. And so making sure that if you are going to use a single-use character, they’re not just going to take over the scene and just leave your hero, your star just facing them as an obstacle and not doing anything themselves.

**Craig:** Yeah. There may be a tendency among new writers to try and jazz up a scene by having a waiter come over and be wacky. Nobody wants it. Nobody.

**John:** No.

**Craig:** Every now and then, for instance, here’s a for instance. Bronson Pinchot created a career for himself with a single-use character in Beverly Hills Cop.

**John:** Beverly Hills Cop, yeah.

**Craig:** And it was so good. It was so fascinating and so weird that you kind of wanted more of him. And you didn’t get more of him, because he was single-use. And you wanted more of him, and you got more of him eventually. Bronson Pinchot went on to do other things, because I think that was before he did Perfect Strangers, I think. I think it was. I’m sure somebody will write in and tell me I’m an idiot, which I often am.

But the point is, every now and then you will get something like that. But don’t aim for it, because it almost never happens. And you really do want to design these single-use characters as functions for your main character. They are obstacles. They are information. They are omens. They are distractions. But they are rarely the person who is supposed to be drawing the audience’s attention.

**John:** Yeah. So in certain circumstances, your waiter example is exactly right. Because you would say like, oh, you want every character to pop. And it’s like, yeah, but you don’t necessarily want that waiter character to pop. If the waiter needs to be there, but it’s not actually the point of the scene, you kind of want that character to be a little bit background. You want that character to be helping inform the setting, but they are kind of scene setting. They’re not actually the point of it.

And they should be a little bit more like set decoration than the marquee star, because they’re going to probably pull focus away from what you actually want to be focusing on, which is probably your hero and what your hero is doing in those moments.

**Craig:** That’s exactly right.

**John:** So as you look at your script, if you have a lot of single-use characters, there may be something wrong. It’s not a guarantee that something is wrong, but there might be something wrong. So if there’s four scenes in your script that have major single-use characters who have multiple lines and are really doing a lot, ask yourself why. And not necessarily there’s a problem, but there could be a reason why. Maybe these characters should be combined or there’s some way in which they can come back. And you may not be spending your script time properly.

**Craig:** I agree. It’s worth policing through. And every now and then you might find a way to maybe collapse them into one. If you have two scenes, you may be able to get away with just combining those two characters into one character. But yeah, be aware of it and try to avoid. And by the way, when possible ask yourself does this person need to talk at all.

**John:** Oh yeah.

**Craig:** Because the difference between a person who says one word on camera and a person who says nothing is a lot of money and also a lot of attention.

**John:** A lot of time actually shooting, just to come around to film their lines-

**Craig:** Exactly.

**John:** … is hours on the day.

**Craig:** It’s a lot.

Links:

* [Scriptnotes Episode 358 – Point of View](https://johnaugust.com/2018/point-of-view)
* [Scriptnotes Episode 472 – Emotional States](https://johnaugust.com/2020/emotional-states)
* [Scriptnotes Episode 151 – Secrets and Lies](https://johnaugust.com/2014/secrets-and-lies)
* [Scriptnotes Episode 467 – Another Word for Euphemism](https://johnaugust.com/2020/another-word-for-euphemism)
* [Gödel’s incompleteness theorems](https://en.wikipedia.org/wiki/G%C3%B6del%27s_incompleteness_theorems)
* [Get a Scriptnotes T-shirt!](https://cottonbureau.com/people/scriptnotes-podcast)
* [Check out the Inneresting Newsletter](https://inneresting.substack.com/)
* [Gift a Scriptnotes Subscription](https://scriptnotes.supportingcast.fm/gifts) or [treat yourself to a premium subscription!](https://scriptnotes.supportingcast.fm/)
* Craig Mazin on [Threads](https://www.threads.net/@clmazin) and [Instagram](https://www.instagram.com/clmazin/)
* John August on [Threads](https://www.threads.net/@johnaugust), [Instagram](https://www.instagram.com/johnaugust/?hl=en) and [Twitter](https://twitter.com/johnaugust)
* [John on Mastodon](https://mastodon.art/@johnaugust)
* [Outro](http://johnaugust.com/2013/scriptnotes-the-outros) by Rajesh Naroth ([send us yours!](http://johnaugust.com/2014/outros-needed))
* Scriptnotes is produced by Drew Marquardt and edited by [Matthew Chilelli](https://twitter.com/machelli).

Email us at ask@johnaugust.com

You can download the episode [here](http://traffic.libsyn.com/scriptnotes/624standard.mp3).

Creating Empathy for Your Characters

January 2, 2024 Scriptnotes, Transcribed

In this compendium episode, John and Craig look at how we can best articulate our characters’ inner lives and get the audience invested in them. They discuss the intricacies of point of view, finding truthful emotional states, and why it’s so important for your characters to be liars.

How do you engage an audience’s empathy? What makes an audience cry? What emotional response breaks their trust? Why is point of view important, and how can it be manipulated? How can lies be used to drive a character to emotional authenticity? And what is the best way to reveal your character’s secrets?

In our bonus segment for premium members, John and Craig talk single-use characters and crown the greatest day-player of all time.

Links:

* [Scriptnotes Episode 358 – Point of View](https://johnaugust.com/2018/point-of-view)
* [Scriptnotes Episode 472 – Emotional States](https://johnaugust.com/2020/emotional-states)
* [Scriptnotes Episode 151 – Secrets and Lies](https://johnaugust.com/2014/secrets-and-lies)
* [Scriptnotes Episode 467 – Another Word for Euphemism](https://johnaugust.com/2020/another-word-for-euphemism)
* [Gödel’s incompleteness theorems](https://en.wikipedia.org/wiki/G%C3%B6del%27s_incompleteness_theorems)
* [Get a Scriptnotes T-shirt!](https://cottonbureau.com/people/scriptnotes-podcast)
* [Check out the Inneresting Newsletter](https://inneresting.substack.com/)
* [Gift a Scriptnotes Subscription](https://scriptnotes.supportingcast.fm/gifts) or [treat yourself to a premium subscription!](https://scriptnotes.supportingcast.fm/)
* Craig Mazin on [Threads](https://www.threads.net/@clmazin) and [Instagram](https://www.instagram.com/clmazin/)
* John August on [Threads](https://www.threads.net/@johnaugust), [Instagram](https://www.instagram.com/johnaugust/?hl=en) and [Twitter](https://twitter.com/johnaugust)
* [John on Mastodon](https://mastodon.art/@johnaugust)
* [Outro](http://johnaugust.com/2013/scriptnotes-the-outros) by Rajesh Naroth ([send us yours!](http://johnaugust.com/2014/outros-needed))
* Scriptnotes is produced by Drew Marquardt and edited by [Matthew Chilelli](https://twitter.com/machelli).

Email us at ask@johnaugust.com

You can download the episode [here](http://traffic.libsyn.com/scriptnotes/624standard.mp3).

**UPDATE 1-30-24:** The transcript for this episode can be found [here](https://johnaugust.com/2024/scriptnotes-episode-624-creating-empathy-for-your-characters-transcript).

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